Who are we and what we stand for?

Schneider's purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On.

Our mission is to be the trusted partner in Sustainability and Efficiency.

Your Role - Magic happens when you bring great people together!

• Develop and implement training plans that support all aspects of customer care center operations.

• Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback.

• Evaluating training effectiveness through assessments, surveys, and feedback to measure learning outcomes and make continuous improvements.

• Managing the training budget, resources, and logistics to ensure efficient and effective delivery of training programs.

Qualifications

About You

Education: Bachelor's degree of Engineering, business, or a related field

Experience: At least 3 - 6 years' experience in a similar role

Skills requirement:

• Proficiency using multiple training documentation and development tools.

• Project management skills: ability to set and meet deadlines.

• Should possess superior problem-solving skills and demonstrate creativity in resolution.

• Ability to adapt to changes in the work environment, including organizational and cultural shifts, is a must.

• Strong communications skills including exceptional writing ability.

Schedule: Full-time
Req: 009FXO