Our Sales Team is growing and creating new opportunities! The Associate Account Manager role focuses on retaining and growing the assigned SMB customer base. If you have a genuine desire to care for customers and want to join an organization with UNLIMITED EARNING POTENTIAL, a path for growth, and build relationships with TrueCommerce's existing clients - this is the role for you!

This is a REMOTE OPPORTUNITY and the candidate must be fluent in German & English.

We value our employees with competitive benefits, career development, recognition programs and more!

As a Associate Account Manager, you will:

• Meet or exceed monthly sales quotas.
• Maintain an acceptably high level of sales activity.
• Build and maintain a robust sales funnel.
• Proactively contact current customers to discuss areas of customer improvement that would benefit the customer.
• Conduct effective sales presentations via telephone with current customers.
• Highly responsive to customer requests via email and tasks.
• Maintain a high level of opportunity follow-up to ensure all opportunities are updated.
• Be an advocate for the customer both internally and externally.
• Ensure customer satisfaction to the best of your ability and get ahead of issues early.
• Continually update CRM (NetSuite) with notes and activities.

Requirements for success: (2-4 years)

• A genuine desire to build relationships with existing customers
• Strong preference for an individual with previous existing customer management experience
• Proven overperformance in exceeding sales quota
• Enjoys proactively reaching out to customers to recommend new solutions
• This individual enjoys solution selling and thrives on change
• Dual language speaking (English & German) REQUIRED!
• Strong closing and customer service-related skills
• Strong phone/video skills, exceptional listening skills and above average problem-solving skills
• Proven ability in building client rapport
• Strong organizational skills with an attention to detail
• Working knowledge of EDI a plus

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Sainsbury’s, ASDA, Travis Perkins, Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.