Description

We're hiring immediately! Vitalant is currently seeking a Lead Training Specialist to work as an integral part of our Call Center team. This teammate will support department training services by leading both onsite and virtual training initiatives. The Lead Training Specialist will be responsible for scheduling, preparing, registering, conducting, and tracking training deliverables in both virtual and in-person learning environments.

What to Expect

Schedule: 9am-5: 30pm (Az) Mon-Fri

To help you stay energized, engaged, and inspired, we offer a full range of benefits for you and your dependents.

They include:

• Medical, dental, and vision insurance at affordable premiums
• Employee Assistance Program
• 401K retirement savings plans + 5% company match
• Free basic life and AD& D insurance
• Free short-and-long-term disability insurance
• HSA and FSA
• Paid time off
• Many other employee perks and programs

• Key responsibilities include monitoring staff compliance with SOP, FDA, and AABB standards during training periods
• Conducting initial competency assessments
• Administering and grading assessments; performing retraining as necessary
• Maintaining training records and reports
• Supporting Quality Assurance standards within the call center
• Providing mentoring, feedback, and professional development support to staff.

Requirements

• Associate degree or combination of education and experience required
• One year of training experience in a medical or call center environment required

Summary

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60, 000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here

Job Posting Disclaimer

Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.