Call Center Donor Scheduler – Tempe (In Person)

Description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Recruitment Coordinator dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead - together.

Your impact as a Recruitment Coordinator is vital. Support Vitalant's life saving mission by actively engaging with our donors to schedule their next blood donation. Serving as a front-line hero, you play a pivotal role in achieving recruitment goals and coordinating donations at fixed site locations for present, past, and new donors making their next crucial blood contributions.

What to Expect: $16.07 - $17.46 per hour

Schedule: Tuesday - Saturday (9: 00 AM - 5: 30 PM AZ Time)

Our comprehensive total rewards support you, your family, and your future with

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD& D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a Recruitment Coordinator, you'll get to

• Enhance the donor experience by providing excellent customer service.
• Collaborate on specialized calling projects, to include conversions, reminders calls and engaging first time donors.
• Support blood centers by implementing innovative recruitment strategies, managing donor scheduling, and offering expertise on eligibility and donation requirements.
• Contribute to the onboarding of new hires and conduct refresher training to both new and existing staff.
• High School Diploma or GED required
• Six months experience in customer service
• Two years of customer service experience preferred
• Proficient computer skills

Location:
1524 West 14th Street #120 Tempe, AZ 85281

Job Category:
Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.