Distribution Associate

TriWest Healthcare Alliance

Location: Phoenix, AZ 85001, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Tuesday, 25 August 2026
Valid Through: Thursday, 24 September 2026

Job Description

TriWest Healthcare Alliance is hiring a Distribution Associate in Phoenix, AZ. This is a full-time position.

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

Responsible for the receipt, tracking, sorting, and distribution of mail or other items for TriWest Healthcare Alliance. Supports functions in Distribution Services and Corporate Facilities as needed. Uses mechanical equipment and performs minor repairs as needed.

Education & Experience

Required:

o High school graduate or GED

Preferred:
o Mail processing experience.
o Previous experience in customer service

Key Responsibilities

o Inputs data daily to produce labels for mailing or shipping
o Sorts incoming mail for distribution
o Meets critical deadlines for high priority mail and modify delivery schedules as needed to meet those deadlines.
o Delivers and picks up mail throughout the corporate buildings on a set daily schedule
o Receives deliveries and accountable mail from various vendors and expedited services, and process them in Smart Track receiving system software
o Receives company purchased items, physically inspecting, inputting into People Soft, and asset tagging for Fixed Asset tracking by Finance/Accounting.
o Coordinates bulk shipping of items to Hubs, evaluating the time requirement with the most cost effective method of delivery.
o Completes and maintains all logs used for tracking of items and functions performed in the Smart Track and Hasler/Neopost postage system software.

o Uses palm pilot to track packages and addressee signatures
o Performs other courier functions as needed
o Meters all mail with the correct date and postage for its class of mailing
o Uses automated mailing equipment to record and meter mail for its correct class of mailing
o Assists customers in determining best practices for mailing and shipping including evaluation of cost effectiveness
o Occasionally assists with packaging materials for shipment
o Processes Express, Certified and other postal tracking options
o Processes outgoing shipments through FedEx Powership 2 system
o Monitors maintenance and fuel of department vehicle
o Operates and maintains the Distribution forklift
o Performs routine maintenance on postage meter system
o Performs other duties as assigned
o Regular and reliable attendance is required.

Competencies

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; Adapt to different styles; Listen critically; Collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; Commitment to task to produce outcomes without direction and to find necessary resources.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; Detail-oriented.

Technical Skills: Knowledge of U.S. Postal regulations, and the operation of automated mail processing equipment; ability to acquire knowledge related to mail processing equipment; ability to learn and understand other department functions within the company to determine critical mail delivery locations for mail addressed to indeterminate recipients; ability to operate an electric fork lift; ability to continuously lift mailing materials or shipments of between 20 to 30 pounds unassisted for at least 20 minutes at a time; ability to lift up to 50 pounds unassisted; Ability to stand for long periods while operating equipment or sorting mail; ability to use software driven equipment and competent in the use of P/C's, e-mail and various Microsoft office products.

Working Conditions

Working Conditions:
o Must have a good driving record.
o Availability to cover any work shift as needed
o Works within a standard office environment, with minimal travel required
o Must be able to lift mailing materials or shipments of between 20 to 30 pounds unassisted for at least 20 minutes at a time
o Must be able to lift up to 50 pounds.
o Must be able to work on feet for extended periods of time.
o Level II IT Security Clearance required

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
  • Medical, Dental and Vision Coverage
  • Paid time off
  • 401(k) Retirement Savings Plan (with matching)
  • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
  • Tuition reimbursement
  • Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $37, 000 - $41, 000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Education Requirements

high school

Skills

Please see the job description for required or recommended skills.

Benefits

Please see the job description for benefits.

Apply Now

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