We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).

Must work Arizona hours. If located in Phoenix, AZ, will follow a hybrid schedule to align with team.

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

Reporting to the Chief Human Capital Officer, this role develops and supports the strategies that will position the company for growth and success. The Director will lead and oversee the Compensation, Benefits, and HRIS functions, with responsibility for designing, implementing, and managing departmental programs. This role ensures all initiatives are cost-effective, legally compliant, and strategically aligned with TriWest's goals, driving excellence and operational optimization across all areas.

Education & Experience

Required:

• Bachelor's degree in Human Resources, Business Administration or related field or equivalent experience
• 10+ years of progressively responsible Human Resources Management experience including experience in Benefits, Compensation, and HRIS management or expertise in at least one of the disciplines
• 5+ years of leadership experience to include leading teams, strategic planning and vendor management
• Deep knowledge of compensation structures, benefits administration, and regulatory compliance

Preferred:

• Executive compensation experience
• Thorough knowledge of SCA compliance
• Multi-state benefit administration experience
• Experience working for a federal contractor
• SPHR, CCP, CEBS or similar professional designation

Key Responsibilities

• Lead and develop high performing teams in Compensation, Benefits and HRIS. Supervise staff, ensure goals are being met and the teams are meeting business needs. Coach, train and manage teams to ensure optimal employee engagement and performance.
• Manage Compensation, Benefits and HRIS projects and collaborate with PeopleSoft third party administrator, Human Capital function leads, Finance, Legal and Information Technology.
• Lead enhancements to PeopleSoft and HRIS systems to meet evolving business needs. Collaborate with developers and project managers to define, monitor, and deliver on business requirements, project milestones, and budget targets. Advance reporting capabilities and data analytics to inform strategic decision-making. Uphold data integrity, enforce system security, and ensure compliance with data privacy regulations.
• Oversee the development and optimization of the PeopleSoft HRIS functions, including providing direction to the third-party administrator. Drive optimal functionality of the PeopleSoft system and ensure effective processes. Develop security requirements and drive data integrity efforts. Ensure accuracy, timely processing, and prompt problem resolution.

• Lead market analysis and benchmarking initiatives to ensure competitive and equitable compensation practices. Oversee the design and implementation of Compensation, Benefits and HRIS programs that balance cost control with market competitiveness, operational efficiency, and motivate engagement. Conduct internal equity assessments and establish best practices to promote fairness and consistency.
• Ensure adherence to all compensation, benefits, and HRIS-related laws and regulations.
• Direct the design, administration, and evaluation of health, wellness, retirement and other employee benefits programs.
• Ensure compliance with all applicable federal, state, and local regulations, for internal control purposes and government reporting purposes. Direct compliance reporting such as AAP, ACA, and OSHA. Consult with Legal department on compliance issues.
• Oversee filings, and required reporting such as 5500, Non-Discrimination Testing.
• Negotiate and manage relationships with vendors and consultants to optimize program effectiveness and cost-efficiency.

• Co-administer TriWest's 401(k) program. Interface with third-party administrators and other vendors on contract negotiation, competitive pricing, and service level issues.
• Develop and maintain Human Capital policies regarding ergonomic and wellness programs.
• Take active steps to maintain expert-level knowledge on benefit plans. Ensure service standards are maintained on employee benefits, and wellness programs.
• Evaluate and recommend benefits offerings to enhance employee well-being, engagement, and retention.
• Regular and reliable attendance is required.

• Serve as a business partner and subject matter expert to provide advice, counsel, and human capital data reporting and analysis to senior management leaders, Human Capital partners and other stakeholders.
• Oversee benefit and compensation programs. Identify and support process improvements. Ensure compliance requirements.
• Design and manage the development, implementation, administration and communication of compensation, benefit and wellness related programs including base pay, incentives, Health and Welfare and Retirement.
• Manage job classification and reclassification processes, and direct annual compensation review cycles, including budgeting and program updates. Collaborate closely with internal human capital partners to align compensation strategies with broader organizational goals.
• Design and manage comprehensive job architecture, salary structures, incentive plans, and equity programs. Lead the development and administration of job descriptions, evaluations, compensation surveys, pay frameworks, and budget planning. Ensure all initiatives align with TriWest's strategic goals and core values, while remaining competitive and fiscally responsible. Serve as a trusted advisor to leadership on compensation strategy, pay decisions, and compensation policies.

Competencies

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.

Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.

Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.

Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

Problem Solving / Analysis: Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills: Comprehensive knowledge of employee compensation and benefit programs; knowledge of Human Resources policies and practices, benefit and employment laws and regulations, and PeopleSoft or similar HRIS system, and government reporting obligations; proficient in MS Office and advanced in Excel; negotiation, presentation, and proposal writing skills.

Working Conditions

Working Conditions:

• Availability to work during non-standard hours
• Works within a standard office environment, with minimal travel
• Extensive computer work with prolonged sitting

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $200, 000 to $220, 000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.