Maintenance and Cleaning Vending Technician – West Phoenix, AZ area - Full-time

$28 / hour

Weekend and holiday work may be required, though this position has general work days of Mon - Fri

Benefits eligible!

BENEFITS
Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a Full-Time Routed Maintenance and Cleaning Vending Technician position. This position will work a defined schedule at locations within an assigned route radius: malls, fitness clubs, and other locations with Smarte Carte vending equipment). Primary duties will include, but are not limited to, performing monthly cash and meter collections, repairing, cleaning and performing regular maintenance on strollers, and massage chairs. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions. Daily local travel (mileage reimbursement).

KEY RESPONSIBILITIES

• Inspect and perform maintenance on equipment, including Strollers, Massage Chairs, and other Smarte carte equipment as needed.
• Clean strollers, massage chairs, vending units, and locker systems to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with key stakeholders.
• Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record tasks, equipment meter readings, and service history of equipment.
• Establish, organize, and replenish personal inventory of replacement parts, tools, and cleaning supplies.
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Weekend, and Holiday work may be required though this position has general work days Mon-Fri
• Other duties as assigned by management.

EXPERIENCE

• Minimum 3 years of field based product support experience (route) preferred
• Minimum 3 years in a customer service role required.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes repair training on all equipment.

EDUCATION

• Technical Degree or similar preferred

CERTIFICATIONS/LICENSES

• Valid driver's license required
• Ability to pass company background check as well as a USPS background check (USPS lockers serviced

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

• Some level mechanical and diagnostic aptitude, including root-cause analysis
• Minimum 3 years of Customer Service experience

• Minimum 3 years of field based product support experience (route) preferred

Education

• Technical/other training or better

Licenses & Certifications

• Drivers License

Skills

• Cleaning
• Driving
• Time Management
• Customer Service
• Communication
• Flexibility
• Prioritizing
• Troubleshooting
• Reporting

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.