Receptionist

Location: Ahwatukee Post Acute
Schedule: Monday-Friday | 8: 00 AM - 5: 00 PM
Position Summary

Ahwatukee Post Acute is seeking a professional, organized, and customer-focused Receptionist to serve as the first point of contact for our facility. This role is responsible for creating a welcoming environment for residents, families, visitors, and staff while ensuring front desk operations run smoothly and efficiently.
Essential Duties & Responsibilities

• Greet and assist visitors, residents, and staff in a courteous and professional manner
• Answer and direct incoming phone calls promptly and accurately
• Manage incoming and outgoing mail and deliveries
• Maintain visitor sign-in procedures and ensure facility security protocols are followed
• Provide general administrative support to various departments as needed
• Maintain confidentiality of resident and employee information at all times
• Assist with filing, data entry, and record management

Additional Responsibilities

This position may provide administrative support to the Human Resources department, which could include assistance with onboarding paperwork, filing employee records, scheduling interviews, or other clerical HR-related tasks as assigned.
Qualifications

• High school diploma or equivalent required
• Prior receptionist or administrative experience preferred
• Experience in healthcare or skilled nursing facility setting is a plus
• Strong communication and customer service skills
• Proficiency in Microsoft Office and basic office equipment
• Ability to multitask and maintain professionalism in a fast-paced environment
• Ability to maintain strict confidentiality

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 25 pounds. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. No travel required

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically low to moderate.

Additional Information

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.