Come Join our Special Credit Analyst team to build your career in a culture that values innovation, creativity and excellence.

Job Summary

As a Special Credits Analyst in Managed Assets, you will support a portfolio of pre charge off loans/lines with aggregate business credit exposure for the purpose of limiting the Bank's potential risk exposure, resolving default, responding to customer requests, protecting the Bank's collateral position and mitigating loss. You will exhaust all potential solutions to resolve delinquency and prevent charge off. Your solutions could include but are not limited to negotiating payment arrangements or settlements, modifications, and or liquidating assets.

Job responsibilities

• Negotiate satisfactory repayment schedules, negotiates settlements and liquidates remaining collateral
• Manage all aspects of the bankruptcy process which may include working with counsel to file a proof of claim
• Manage both inbound and outbound calls from and to borrowers and counsel

Required qualifications, capabilities, and skills

• Work in a call center environment that requires 100% phone-based interaction
• 3+ years' experience in a collection environment
• Strong knowledge of bankruptcy, litigation and collateral liquidation process
• Possess commercial loan recovery, workout or loss mitigation experience
• High School or GED
• Excellent verbal and written communication skills
• Excellent time management skills
• High School Diploma or GED

Preferred qualifications, capabilities, and skills

• Experience with commercial loan collections or loss mitigation experience
• Working knowledge of state specific statutes regarding collections and bankruptcy
• Working knowledge of commercial loan documentation, security agreements, and guaranties
• Bachelor's degree or equivalent work experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans