Join our home lending team as a Closer, where you'll play a critical role in ensuring the smooth and accurate processing of title and closing documents. Be the key to seamless transactions and exceptional customer service.

As a Closer in the home lending department, you will be responsible for reviewing and finalizing title and closing documents, ensuring compliance with bank policies and regulatory requirements. Your role involves interacting with internal partners and external vendors to meet business requirements and deadlines, providing exceptional service throughout the process.

Job Responsibilities

• Review and analyze title documents for accuracy and compliance.
• Identify and address discrepancies in title documents promptly.
• Obtain and verify title fees for accurate reflection in closing documents.
• Prepare and review closing disclosures and final documentation.
• Communicate with title companies, internal partners, and vendors to coordinate closing documents.
• Manage the pipeline assertively, addressing issues or delays.
• Demonstrate urgency in resolving title issues and preparing documents for tight deadlines.
• Keep clear notes with ETAs to ensure alignment among all parties.

Required Qualifications, Capabilities, and Skills

• Strong attention to detail, analytical, and organizational skills.
• Required knowledge of real estate, title, and closing processes.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficient in using title and closing management software.
• Provide exceptional customer service to stakeholders.
• Maintain detailed records for audit and compliance purposes.
• Assertiveness and a proactive approach to managing the pipeline and challenges..

Preferred Qualifications, Capabilities, and Skills

• Strong problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Customer service-oriented mindset.
• Strong partnership-building skills for effective collaboration.
• Ability to multitask and adapt to changing priorities and deadlines.
• High school diploma or equivalent; additional education in real estate or finance is a plus.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans