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Job Description:

We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client' s downtown Chicago office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities, supporting administrative functions, and maintaining client confidentiality. Additional duties include providing various administrative support which may include copy, print, mail, and hospitality services. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team.

Essential Job Responsibilities

• Reception includes answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner, following security protocol for the office to ensure guests are registered prior to arrival, and performing other administrative duties as requested

• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect all conference rooms and guest offices to ensure they are clean, stocked with supplies, and ready for use. Place catering orders for meetings and events.

• Audio Visual (AV) Set-ups – Check AV set-ups in advance of meetings to ensure all equipment is working properly. Work with the help desk to troubleshoot technical issues.

• Copy Services includes accurately producing copy, print and scan projects per written instructions

• Mail Services includes preparing outgoing packages, mailing labels, and applying metered postage to outgoing mail. Sorting, logging accountable packages, and distributing incoming mail

• Works both independently and as part of a team on assigned production tasks

• Handles client complaints as they arise such as lost parcel, damaged packages, untimely deliveries and other similar situations

• Other duties as requested

Qualifications & Requirements

• High School Diploma or GED

• Minimum of 1-year professional level work experience in a production setting

• Previous experience in a client service-oriented field, preferably as a Receptionist.

• Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel

• Ability to multitask with attention to detail

• Ability to resolve issues with professionalism and tact

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

• Ability to walk, bend, kneel, stand or sit for an extended period of time

• Work Monday to Friday 8: 30a.m to 5: 30p.m

The Compensation range for this role is 19.00 to 22.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual' s location, skills, experience and qualifications.

Click here to learn about Epiq' s Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you' ll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.