JOB SUMMARY:

Empire Southwest is looking for a Power Platform Developer to design, build, and own enterprise-grade solutions across our operations. In this role you'll develop Canvas and Model-Driven Power Apps, create Power Automate workflows (cloud, desktop, and business process flows), and deliver actionable insights through Power BI dashboards and reports — all backed by a well-architected Dataverse data layer.

You'll also play a key role in our modern data stack, working with data pipelines, lakehouses, and semantic models in Microsoft Fabric to centralize reporting and analytics across the organization. On the AI side, you'll design and deploy intelligent solutions using Copilot Studio and AI Builder — from custom copilots and conversational agents to document processing, predictive models, and AI-driven automation that extend what the Power Platform can do out of the box.

This is a high-impact role in the Caterpillar dealer ecosystem where you'll touch parts operations, field service, customer-facing tools, and everything in between. You'll serve as an integration and application development expert for multiple business areas, partnering closely with operational teams, Information Systems, and leadership to turn complex data into clear business outcomes. If you enjoy solving real business problems with the Microsoft Power Platform and want ownership over the solutions you ship, we'd love to hear from you.

The ideal candidate brings experience with:

• Power Platform development — Power Apps, Power Automate, Power BI, Dataverse, Copilot Studio, and AI Builder
• Power FX, DAX, and/or Power Query (M) language proficiency
• SQL and database design; experience with Microsoft Fabric (lakehouses, data pipelines, semantic models), Snowflake, or Azure data services is a strong plus
• AI / automation design — building copilots, agents, document intelligence, or predictive models with Copilot Studio and AI Builder
• Dynamics 365 development, REST API / custom connector integration, or other web/application development
• Familiarity with Azure DevOps, ALM practices, and solution lifecycle management

ESSENTIAL FUNCTIONS:

• Design, develop, and deploy enterprise-grade applications using Power Apps (Canvas and Model-Driven) to support Company's operational teams and external clients.
• Develop and maintain complex automation workflows using Power Automate, including cloud flows, desktop flows, and business process flows to enhance efficiency across business areas.
• Create and maintain operations databases, dashboards, reports, and metrics using Power BI and Dataverse, which includes validating data accuracy and integrity, identifying and researching problematic areas, and advising department leaders on necessary changes and updates.
• Develop and maintain advanced analysis tools and applications that combine the use of data integration, statistical analysis, advanced modeling, and visualization across multiple data sources.
• Design and implement complex data models and relationships within Dataverse for scalable application architecture.
• Document technical designs, user guides, and process flows.
• Develop metrics to measure effectiveness and efficiency of application solutions to ensure expected results are achieved.
• Provide support in development of other applications and integrations as directed by leadership.
• Act as a liaison between operational teams, Information Systems, and external vendors.
• Provide support for advanced application requests and complex automation scenarios from various departments.
• Present findings, demonstrations, and recommendations to stakeholders and leadership.
• Create an environment of ownership and personal accountability through influence where each person is responsible and accountable for their and their teams' performance.
• Cooperate with personnel in other work centers to build high levels of cross-departmental teamwork and support.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:

• Achieve a high level of client satisfaction.
• Provide advanced technical support and mentorship to Application Specialists and other personnel.
• Train users and ensure adoption of Power Platform solutions across the organization.
• Document and communicate issues that may impact client satisfaction and raise awareness of technical and business conditions.
• Perform other related duties as may be required.
• Provide basic/ongoing technical training to assure correct usage of developed apps and flows.
• Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES:

• Expert proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse, AI Agents).
• Must be detail oriented and skilled in constructing and deploying complex applications, integrations, and automation solutions from multiple data sources.
• Must be able to document the process and procedures on applications and tools used for other developers and users.
• Advanced proficiency in Power FX, with working knowledge of JavaScript, #, or other programming languages.
• Expert proficiency in SQL, database design, and data modeling.
• Expertise with REST APIs, custom connectors, and integration patterns.
• Experience with SharePoint administration, Power Pages, and Microsoft 365 ecosystem.
• Must have general business acumen that provides the ability to analyze and solve complex business and technical issues.
• Must have or be able to gain an in-depth understanding of Company's various business systems and integration requirements.
• Must have excellent verbal and written communication skills and the ability to multi-task effectively with minimal supervision.
• Must be a self-motivated, self-starter, work well in groups and demonstrate excellent client service.
• Must have knowledge and experience in process improvement methodologies and/or project management.
• Strong problem-solving and troubleshooting skills for complex technical scenarios.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE:

• Required Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or equivalent experience.
• Minimum of five years' experience in application development, low-code platforms, and system integration.
• Experience with Azure services, DevOps practices, and application lifecycle management is a plus.
• Microsoft Power Platform certifications (PL-100, PL-200, PL-400) preferred.
• Experience in Caterpillar and/or Dealer Parts Operations is a plus.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear.
• The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel.
• The employee must regularly lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to an office environment and occasionally exposed to moving mechanical parts and outside weather conditions.
• The noise level in the work environment is usually office moderate.