Clinical Consultant

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we're driven by a unified purpose of helping people experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com .

• This role is not eligible for employer-sponsored work authorization now or in the future. Applicants must be authorized to work in the United States on a permanent and ongoing basis without the need for future sponsorship (i.e., H1B, STEM OPT extensions, TN, etc.)

Job Summary:
Provide clinical design and product support to ECPs to assist in creating an environment in which the customer builds confidence in using MSA products for their patients' needs. This function will be provided through training services, product education, contact lens consultation, and technical support for CVI MSA products to doctors, fitters and staff members through the consultation phone line or email.

A Clinical Consultant (hearafter "the role") will be a key point of contact for the customer, the Eye Care Practitioner (ECP) in assisting lens fits, including troubleshooting for patient's needs. This role is responsible to provide superior service and create solutions in assisting our customers in the America's on specialty contact lens fitting, technical resolution, and case management by both phone and email. This role will help elevate the ECP's confidence in using the CVI MSA (Myopia Specialty Americas) brand and products. The Clinical Consultant will focus predominately on a single product category.