TEST- Human Services Assistant - Customer Service

The City of Tolleson is seeking a qualified and dependable candidate for a full-time Human Services Technician (Senior Program Assistant) - Part Time position. The Human Services Technician, provides customer service and operational support for senior services programs, activities, and facilities. Greets patrons, responds to inquiries, and provides information regarding services, programs, and facility procedures. Assists with the preparation of equipment, facilities, and service areas for daily activities and supports the planning, implementation, and evaluation of Senior Center programs and events. Ensures the daily delivery and accurate reporting of congregate and home-delivered meals. Monitors facilities and equipment for safety and cleanliness, reports maintenance or safety concerns, and performs basic cleaning and sanitizing duties. Maintains program records, gathers and enters data, prepares monthly program summaries and performance reports, and assists with administrative and program-related tasks. Supports daily operations by ensuring a safe, welcoming, and well-maintained environment for patrons. Perform other duties as assigned. Qualifications High School Diploma or GED and 2 years of experience in assigned area of responsibility; or an equivalent combination of directly related education and experience. Possess a valid Arizona driver's license, Food Handler's Card, First Aid/CPR certification, Fingerprint Clearance Card, and Central Registry Background Clearance. Knowledge of: -Job specific equipment-Customer service principles and practices-Basic facility operations, safety procedures, and sanitation practices.-Recordkeeping techniques-Cleaning techniques-Modern office technology-Senior services, programs, activities, and resources available Skills in: -Following directions and meeting standards-Utilizing necessary work equipment and tools-Basic math skills-Effective time management-Providing customer service-Utilizing a computer and relevant software applications-Use effective interpersonal and communication skills with coworkers, supervisors, and the public Physical Requirements/Work Conditions Positions in this class typically require standing, sitting, walking, lifting, carrying, pushing/pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, seeing, hearing, talking, climbing, and balancing. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Full Salary Range for Position: $21.10 -- $29.54 Hourly Additional Application InformationIt is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at 623-474-4989. EOE/M/F/D/V/SO