National Account Manager

Job Description

The National Account Manager (NAM) develops strategic partnerships with specific national accounts, growing our revenue with these accounts while ensuring profitability as well as a consistent customer experience. The NAM focuses on all aspects of the customer relationship including customer satisfaction, pricing, as addressing risk and issues to ensure customer retention and a long-term relationship. The NAM focuses on the value-add that Badger can bring to the customer as well as differentiating Badger from other non-destructive excavation companies in North America.

The compensation for this role will be commensurate based on education and/or experience.

This role can be based anywhere in the US near a major airport.

What You'll Be Doing

• Develop and execute a 1 year business plan ensuring alignment with the overall corporate strategic plan and immediate manager's business plan
• Develop strategic direction and action plans for assigned National Account(s) to drive profitable revenue growth as well as ensure customer retention and satisfaction
• Define and drive the vision for the account and establishes attainable goals, targets, and sales metrics
• Identifies and implements account plans including penetration strategies and pricing strategies while focusing on contract compliance, increased sales and profits, customer satisfaction and retention
• Capitalizes on new market opportunities through strong customer relationships, differentiate Badger from competitors, and positively affect the balance sheet
• Travel expectation: 50%

What We're Looking For

• Education: Bachelor's degree in sales, business, communications, or an industry-related field preferred
• 7+ years account management experience.
• Experience working with a specialized utility contractor or direct utility industry experience required.
• Industry/business knowledge - multi-location, service industry
• Significant experience in account management
• Proven background in exceeding sales goals/quotas

What You'll Get In Return

• Generous salary and bonus program(s)
• Company vehicle and fuel card
• Medical, dental, and vision insurance with retirement match
• Paid time off, life insurance, EAP, and referral program
• Tuition Reimbursement
• Paid parental leave
• Training and support from the industry leader

Responsibilities

The National Account Manager (NAM) develops strategic partnerships with specific national accounts, growing our revenue with these accounts while ensuring profitability as well as a consistent customer experience. The NAM focuses on all aspects of the customer relationship including customer satisfaction, pricing, as addressing risk and issues to ensure customer retention and a long-term relationship. The NAM focuses on the value-add that Badger can bring to the customer as well as differentiating Badger from other non-destructive excavation companies in North America.

The compensation for this role will be commensurate based on education and/or experience.

This role can be based anywhere in the US near a major airport.

What You'll Be Doing

• Develop and execute a 1 year business plan ensuring alignment with the overall corporate strategic plan and immediate manager's business plan
• Develop strategic direction and action plans for assigned National Account(s) to drive profitable revenue growth as well as ensure customer retention and satisfaction
• Define and drive the vision for the account and establishes attainable goals, targets, and sales metrics
• Identifies and implements account plans including penetration strategies and pricing strategies while focusing on contract compliance, increased sales and profits, customer satisfaction and retention
• Capitalizes on new market opportunities through strong customer relationships, differentiate Badger from competitors, and positively affect the balance sheet
• Travel expectation: 50%

What We're Looking For

• Education: Bachelor's degree in sales, business, communications, or an industry-related field preferred
• 7+ years account management experience.
• Experience working with a specialized utility contractor or direct utility industry experience required.
• Industry/business knowledge - multi-location, service industry
• Significant experience in account management
• Proven background in exceeding sales goals/quotas

What You'll Get In Return

• Generous salary and bonus program(s)
• Company vehicle and fuel card
• Medical, dental, and vision insurance with retirement match
• Paid time off, life insurance, EAP, and referral program
• Tuition Reimbursement
• Paid parental leave
• Training and support from the industry leader

About Us

Badger Infrastructure Solutions is the industry leader in non­-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States.

We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger.

There has never been a better time to join and grow with Badger.