We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

For over 37 years, National Academy of Sports Medicine® (NASM®) has set the standard in fitness and wellness credentials and certification with best-in-class, evidence-based programming. An Ascend Learning brand, NASM has delivered over 1.4 million fitness professionals in over 100 countries. From personal training to nutrition coaching, wellness to sports performance, NASM trainers and specialists work at every level to help clients set and reach their unique goals. Join us in igniting potential and making a lasting impact in the fitness and wellness industry.

WHAT YOU'LL DO

The Technical Product Owner (TPO) is the voice of the product and singular role driving business requirements into agile teams. This role is required to serve as a key conduit between business/product objectives and technical execution. The purpose of the TPO role is to enable effective and efficient execution of technical product development with a clear understanding of the desired end product to meet customer needs, based on well-defined user stories.

WHERE YOU'LL WORK

• This position will work a hybrid schedule from our Gilbert, AZ office location preferred. Remote will be considered within the United States.

HOW YOU'LL SPEND YOUR TIME

• Understand market needs and transform business requirements into features and user stories with clear acceptance criteria to convey specific functionality from an end-user perspective.
• Engage with Technical Product Managers and business product owner as needed to gather and understand customer needs and requirements, incorporating feedback into the backlog.
• Prioritize and manage backlogs, maintaining a well-prioritized list of features and user stories; use feedback from user engagement to adapt/modify requirements, features, prioritization of features, and product performance.
• Modify/change product features and requirements in response to new information on markets/customers from Product Managers.
• Conduct work prioritization and work sequencing and manage sprints and development of new features / products. Continuously map back to integrated roadmap milestones to ensure alignment on delivery
• Track and manage product development to ensure alignment with established product requirements and market / user feedback
• Support development teams in grooming the backlog during sprint planning by clarifying user stories and setting priorities.
• Oversee performance against success criteria, including customer perspective and UAT/OT.
• Drive alignment through effective and consistent communication
• Deliver consistent and clear release notes
• Support and drive documentation that supports both the delivery of capabilities that meet customer needs and enable training and implementation of capabilities
• Articulate risk and mitigations early and often
• Drive decision making on tradeoffs through clear understanding of business need, technical options and viable options

WHAT YOU'LL NEED

• Bachelor's degree in related fields, such as Business Administration, Information Technology, Computer Science or other areas combined with relevant work experience
• Experience working in an agile environment is strongly preferred
• Minimum of 3+ years of combined experience in a combination of project management, consulting, Agile development or information technology (project management alone is insufficient)
• Experience working in a dynamic environment, with need to adapt to changing priorities, market dynamics, and evolving business needs and guide teams accordingly
• An exceptional communicator and collaborator, adept at working across different functions and diverse cultures
• Ability to successfully translate business requirements into features and user stories, and manage/ prioritize a feature backlog
• Effective communicator and collaborator able to breakdown complex business problems into logical and deliverable work that can easily tie back to business themes and priorities
• Ability to ensure that the vision for 'how a product needs to perform for a customer' is embodied in the design of the product, including for technical specifications
• In-depth understanding of Agile methodology (tools, processes, roles)
• Ability to understand minimum viable product requirements and prioritize accordingly.
• Exhibits strong leadership, team-building, and communication skills
• Strong project management skills, including ability to manage deadlines, prioritize assignment of tasks, and identify issues and mitigate/manage risks
• Strong digital acumen and understanding of digital technologies
• Previous experience in sales and operations roles

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.

Nearest Major Market: Phoenix