Job Description

It starts with you. Right here at KC-NZ

You might have heard of us. You might not. But you definitely know our trusted brands, like Huggies, Kleenex and Viva. In fact, we’ll wager you’ve probably used our products today!

Kimberly-Clark is a global personal care company. Spanning over 300 locations, our notable brands are an essential part of life for one-quarter of the world’s population.

We’re proud of our size, scale and impact. But when you join us, you’ll find there’s much more to who we are. Because a role with us is about the care you take, the connections you make and the opportunity to build a better world.

Bring your big ambition and make a visible, meaningful difference, right here, with K-C NZ.

Own the opportunity

At Kimberly-Clark New Zealand (KCNZ), we have an opportunity within our Foodstuffs Team, which would be a great next step in your career. The Customer Manager is responsible for promoting and developing our full product portfolio within Foodstuffs South Island (FSSI). Reporting to the National Business Manager for Foodstuffs, this position is full time and based in our Head Office in Newmarket, Auckland.

The successful Customer Manager will have the ability to plan, analyse, negotiate, control and manage the full KC NZ portfolio to ensure that a great balance between sales and profitability is achieved. The individual will be responsible for maintaining trade spend and category guidelines within the nominated categories as well as support and provide coaching to our KCNZ field team to ensure that promotional plans are maximised and brought to life at store level.

As a Customer Manager with Kimberly-Clark, you’ll find opportunities are there for the taking. You’ll do high-impact work on global brands, but you won’t get lost in the noise. Because at K-C ANZ, our people shape our success, and our business is driven by relationships. So here, culture really matters.

Responsibilities:

• Plan and implement an effective, accurately costed promotional programme through FSSI for our entire product portfolio using Promax software and other promotional planning tools

• Accurately forecast and monitor the required levels of stock to support the promotional programme

• Monitor and manage trade investment levels to achieve portfolio sales and profitability targets

• Develop strong and effective cross functional relationships with relevant contacts at FSSI and KC and drive the Go To Market Plan (GTM) for the full Kimberly-Clark portfolio

• Assist in the development of a strategic business plan for FSSI

• Time spent in field to ensure a strong understanding of store needs and retail dynamics, and to provide KCNZ Territory Managers with the support and coaching required to activate the promotional plan

• Ensure that, through personal example, and ongoing training and coaching, all company safety and asset protection policies are understood and followed and that a safe work environment is provided for all KCNZ team members

Skills & Experience:

• FMCG experience in a customer management role (Customer Manager/Key Account Manager/Key Account Executive position)

• Territory Management experience would be considered an advantage

• Great planning and organising skills

• Knowledge of Dunnhumby Shop and Aztec IRI

• Naturally inquisitive with a strong analytical capability

• Strong influencing skills with a demonstrated ability to adapt personal style to suit a variety of interpersonal styles

Why Kimberly-Clark NZ?

At Kimberly-Clark, we’re about delivering incredible results, making things happen, and working together. And when we get that right, we win.

There's a reason why we've made the Forbes World's Best Employers list in 2021, 2022 and 2023. Here, our culture of care and inclusion really matters, and so does high performance. We continue to push ourselves to improve. Because we’re proud of how far we’ve come. And we’re excited about where we’re headed.

Here’s what you’ll love about a career with us:

• Drive local impact on a global scale: A career with Kimberly-Clark is about delivering Better Care for a Better World. We do this through local care and connection. Join us and you’ll find over 800 dedicated team members helping to deliver our brands to over 2.1 billion people in 175 countries. And counting. Now THAT is impact at scale

• Win in a culture of inclusion and care: We’re all different and so is every K-C ANZ team. But you’ll soon find the common ground that keeps our high-performing teams connected. You’ll see that here, it’s not politics and egos that propel you forward; it’s integrity and trust

• Be bold and own your incredible career opportunity: You don’t have to move abroad to build a global career, but here, you have the choice if you want to! At K-C ANZ, you’ll find opportunity for the taking. You won’t get lost in the noise and you’ll thrive and grow professionally and personally.

You’ll also enjoy a range of other benefits including:

• Find a better work/life balance with hybrid and flexible working options, tailored to suit your lifestyle plus Flex Fridays

• Access 16 weeks of paid parental leave for primary carers and 6 weeks for secondary carers

• Take advantage of 2 recharge days and 1 volunteer day each year

• Enjoy discounts across the range of Kimberly-Clark products

• Benefit from a variety of discounted products and services including health insurance, loan rates and novated leasing

• Purchase up to 2 weeks extra annual leave

• Look after your social, physical and mental wellbeing with our free wellness and mental health resources and social events

• Grow your skills and knowledge with our tailored leadership and development programs, mentoring opportunities plus hundreds of online training courses

To Be Considered:

Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation.

It all starts with you. Are you ready?

Apply today and discover what a fulfilling and balanced career looks like.

At Kimberly-Clark, we’re committed to providing opportunities to the best candidates without regard for race, colour, religion or gender identity. We’re proud to be recognised in Australia as an Employer of Choice by the Workplace Gender Equality Agency and to be Rainbow Tick accredited in New Zealand.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. K-C will not provide relocation support for this role.

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