Automotive Repair Store Manager

Overview: < p style="margin: 0; "> < span style="font-size: 10pt; "> Powered by The Sun Auto Network, Plaza Tire Service delivers trusted tire and automotive service backed by nearly 100 years of automotive excellence. With certified technicians and over 500 locations nationwide, we provide expert care through Clarity, Confidence, and Customer Care. Proudly servicing the Midwest since 1963, we offer a complete range of auto services and repair solutions.< /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < span style="font-size: 10pt; "> We're seeking a qualified < strong> Automotive Repair Store Manager < /strong> in the Conway area. < span style="font-size: 10.0pt; font-family: 'Verdana', sans-serif; color: black; "> T< /span> < span style="font-size: 10.0pt; font-family: 'Verdana', sans-serif; color: black; "> his is a new Plaza Tire location, currently in construction. < /span> < /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < span style="font-size: 10pt; "> A friendly, customer-focused attitude is a must for this position. Our customers have choices, and we win their business with a combination of a great selection, low prices, and most importantly, outstanding customer service. As a Plaza Tire < strong> Store Manager< /strong> , you will be the face of the company – leading a group of employees and working directly with customers who need tires, routine maintenance and other services.< /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < span style="font-size: 10pt; "> While previous automotive experience is a plus, it is not a requirement. A proven track record in sales and management is necessary. We will train the right person for the position.< /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> Compensation: $80, 000-$160, 000/ year consisting of salary + bonus< /strong> < /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> Benefits: < /strong> < /span> < /p> < ul style="margin-top: 0in; "> < li> < span style="font-size: 10pt; "> Competitive Bi-Weekly Pay< /span> < /li> < li> < span style="font-size: 10pt; "> Tuition Reimbursement, up to $3, 000 annually< /span> < /li> < li> < span style="font-size: 10pt; "> Paid Vacation and Sick Time< /span> < /li> < li> < span style="font-size: 10pt; "> 6 Paid Holidays< /span> < /li> < li> < span style="font-size: 10pt; "> Medical, Dental and Vision Insurance (Effective 1< sup> st< /sup> of the Month after Hire)< /span> < /li> < li> < span style="font-size: 10pt; "> Life Insurance (Company paid)< /span> < /li> < li> < span style="font-size: 10pt; "> 401(k) Retirement Savings Plan with Company Match< /span> < /li> < li> < span style="font-size: 10pt; "> Discounted Services on Personal and Immediate Family Vehicles< /span> < /li> < li> < span style="font-size: 10pt; "> Opportunity for Advancement!!!< /span> < /li> < /ul> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> Guest Service< /strong> < /span> < /p> < ul style="margin-top: 0in; "> < li> < span style="font-size: 10pt; "> Ensures that each customer receives outstanding customer service by ensuring that management team is maintaining store standards, solid product knowledge, conducting call backs, ensures that time commitments are met, and all other components of guest service. Handles escalated customer complaints.< /span> < /li> < /ul> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> People< /strong> < /span> < /p> < ul style="margin-top: 0in; "> < li> < span style="font-size: 10pt; "> Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example.< /span> < /li> < li> < span style="font-size: 10pt; "> Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees, store audits, etc.< /span> < /li> < li> < span style="font-size: 10pt; "> Conducts performance evaluations for all employees at regular intervals.< /span> < /li> < /ul> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> Financials< /strong> < /span> < /p> < ul style="margin-top: 0in; "> < li> < span style="font-size: 10pt; "> Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed Sales and Profit targets as provided in the Store Margin Statement.< /span> < /li> < li> < span style="font-size: 10pt; "> Writes up customers in POS system< /span> < /li> < li> < span style="font-size: 10pt; "> Answers phone calls< /span> < /li> < li> < span style="font-size: 10pt; "> Inventory control< /span> < /li> < /ul> < p style="margin: 0; "> < span style="font-size: 10pt; "> < strong> Qualifications: < /strong> < /span> < /p> < ul style="margin-top: 0in; "> < li> < span style="font-size: 10pt; "> Possess current, valid Driver’s license< /span> < /li> < li> < span style="font-size: 10pt; "> Five or more years of experience of sales in an auto repair shop management position or equivalent business experience in the automotive industry.< /span> < /li> < li> < span style="font-size: 10pt; "> Previous experience in managing and coaching team members to success through effective communication; business development and strategy implementation knowledge.< /span> < /li> < li> < span style="font-size: 10pt; "> Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals.< /span> < /li> < li> < span style="font-size: 10pt; "> Proven track record of consistently meeting and exceeding sales and profit goals.< /span> < /li> < li> < span style="font-size: 10pt; "> Previous experience as an Automotive Technician or similar position preferred, but not required.< /span> < /li> < li> < span style="font-size: 10pt; "> Ability to work a minimum of five days, including Saturday's.< /span> < /li> < /ul> < p style="margin: 0; "> < span style="font-size: 10pt; "> < em> Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.< /em> < /span> < /p> < p style="margin: 0; "> < /p> < p style="margin: 0; "> < /p>