Description

The Project Specialist provides operational and project support across core systems, onboarding, data management, and employee engagement activities. This role coordinates day-to-day execution, maintains accuracy and compliance, and supports cross-functional initiatives that keep the organization running effectively. Success requires strong organization, follow-through, and the ability to manage multiple priorities while working with internal teams and external partners.

Key Responsibilities

• Administer and maintain Therap web-based services, ensuring data accuracy, compliance, and consistent system use.
• Serve as backup support for Therap document review and compliance monitoring.
• Lead New Employee Orientation (NEO) for Therap systems, including initial training and ongoing user support.
• Support the development and maintenance of community partnerships across the greater Birmingham area and surrounding counties.
• Coordinate and execute employee appreciation initiatives and organizational events.
• Collect, track, and enter data to support accreditation, audits, and organizational reporting.
• Maintain and regularly update internal contact lists, directories, and system records.
• Collaborate with internal departments to support operational needs and project-based work.
• Identify process gaps and recommend improvements to increase efficiency and consistency.
• Perform other duties as assigned in support of organizational objectives.

Requirements

• Bachelor's degree in Business Administration, Human Services, or a related field, or equivalent experience.
• Experience working with electronic documentation or case management systems (Therap preferred).
• Strong organizational, time management, and prioritization skills.
• High attention to detail and commitment to accuracy and compliance.
• Clear written and verbal communication skills.
• Proficiency with Microsoft Office and data management tools.
• Ability to work independently while maintaining strong collaboration with teams.

Preferred Qualifications

• Experience in healthcare, human services, or regulated environments.
• Prior involvement in onboarding, training, or system administration.
• Experience supporting audits, accreditation, or compliance activities.
• Familiarity with community outreach or partnership coordination.

Core Competencies

• Accountability and follow-through
• Sound judgment and discretion
• Process orientation and documentation discipline
• Ability to manage competing deadlines
• Professional collaboration with internal and external stakeholders

Work Environment and Expectations

This is a hybrid role combining in-office and remote work. Regular on-site presence is required for team collaboration, onboarding activities, and employee engagement events. Occasional local travel within the greater Birmingham area and surrounding counties is required to support community partnership efforts.

How Success Is Measured

• Accuracy and timeliness of system and data management.
• Effective onboarding and user support for Therap systems.
• Consistent support of compliance, audit, and accreditation needs.
• Reliable coordination of employee engagement activities.
• Responsiveness to internal partners and project deadlines.

Summary

Join Us
If you're passionate about supporting individuals with intellectual and developmental disabilities and want to make a meaningful impact, we invite you to apply and become part of our mission-driven team.
Diversity, Inclusion, and Equal Opportunity Statement
The Arc of Central Alabama is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, or any other protected status under federal or state law. We provide reasonable accommodations for qualified individuals with disabilities and encourage veterans and individuals from underrepresented communities to apply.