Serves as a specialist and subject matter expert (SME) in specific facilities maintenance function, such as plumbing, electrical or HVAC, serving as a lead in these areas to others in the department. Ensures that areas of specialty are maintained in working order at all times, coordinating with specialized 3rd party contractors as necessary. Performs duties necessary to maintain Credit Union facilities to a standard of sustainability and a safe and secure environment for all internal and external members.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates the installation, maintenance and repairs of building systems & equipment, within areas of specialty, such as plumbing, electrical or HVAC.

• Performs and coordinates preventative maintenance to ensure that the condition of facilities, Credit Union vehicles, maintenance/construction equipment, and management systems are operating effectively and safely, including but not limited to; electrical, plumbing, HVAC, fire alarms, carpentry, welding, diesel/natural gas generators and locksmithing.

• Works and coordinates with Building Systems Specialist to ensure Preventative Maintenance Plans are established and adhered to.

• Works on assigned projects, and makes appropriate decisions based on work experience.

• Responds to maintenance emergencies, resolves problems and exchanges information on maintenance and repair status.

• Works on other general facilities projects including changing bulbs, installing water closets, replacing water lines, installing hot water heaters and unclogging drain lines.

• Assists with breakdown, rebuild, delivery, relocation and removal of furniture and other items throughout the Credit Union.

• Assists Community Relations department with set-up duties for events in a timely manner.

• Serves as a mentor to Maintenance Technicians with emphases specific to trades, expertise, safety & security.

• Maintains current knowledge of and ensures compliance with regulatory requirements, OSHA and Credit Union policies and procedures.

• Develops teamwork and collaborative relationships within the Credit Union.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.

• Delivers friendly, caring service to internal and external members.

• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.

• Follow all physical and online security procedures and maintain strict confidentiality of all member information.

• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.

• Works scheduled hours and maintains punctuality.

• Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

An equivalent combination of education and experience may be considered.

Education Requirements

• Required - High School or GED

• Required - Vocational / Technical - Relevant state certification or license in electrical, plumbing or HVAC.

• Required - Valid US driver’s license.

• Required - Must have a valid DOT health card or must pass a DOT physical and obtain a DOT health card within 30 days of employment.

• Preferred - Commercial Drivers Licenses (CDL)

Experience Requirements

• Required - 3 Years - Relevant commercial building facilities maintenance experience.

• Required - Specialized experience in maintenance area of focus.

• Required - Annual OSHA training on specific tools, equipment, and/or procedures included but not limited to; Forklift, Lockout/Tagout, lifting, slip trips and falls.

SKILLS/ABILITIES

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.

• Demonstrate proper lifting and safety techniques.

• Safe driving practices.

• Provide guidance in the resolution of problems utilizing knowledge and experience within areas of responsibility.

• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

• Use correct English including spelling, grammar and punctuation.

• Operate computers and use business software and other standard office equipment.

• Understand and follow written and oral instructions.

• Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

Physical Demands Disclaimer

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Constant standing, sitting, walking, bending and climbing.

• Using hands repetitively to handle, feel or operate computers and other standard office equipment.

• Reaching with hands and arms.

• Good vision, including but not limited to; close and long vision, depth perception and ability to distinguish color and shades.

• Good hearing, in regular proximity and in louder work environments including but not limited to; warning signals and operating equipment sounds.

• Lifting and carrying up to and in excess of 100 pounds.

WORK ENVIRONMENT

Work Environment Disclaimer

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

• Works in both indoor and outdoor environments.

• Work hours may include early mornings, evenings, nights, weekends or holidays.

• Noise level in the work environment is usually moderate.

• Occasionally exposed to moving mechanical parts and equipment.

• Occasionally exposed to fumes or airborne particles.

• Occasionally exposed to outside weather conditions.

• Occasionally exposed to risk of electrical shock.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.