Responsible for performing cash processing operations. This position ensures the accountability and security of cash processing liabilities, ensures safety and security standards are maintained. Assists management with planning, scheduling, and adjustments as needed. Utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. Serves as a resource to clients while demonstrating excellent communication skills and efficient service.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process, verify, and reconcile inbound and outbound containers

• Verify inbound containers of deposits and residuals

• Prepare outbound containers of replenishments, E-cash, and change orders

• Compare serial numbers on containers to those on manifests and/or change shipments

• Secure inventories by executing controls and ensuring compliance with security procedures

• Seek to reduce risk exposure when performing container transactions

• Report all incidents, events, discrepancies and faults regarding the vehicle or daily assigned work

• Documents and processes departmental work, including but not limited to; completing required reports and documents, verifying for accuracy and completeness, and submitting necessary files before end of shift

• Ensures compliance with all Security industry codes and standards, regulatory requirements and RISE policies and procedures as well as all applicable Local, State and Federal laws and regulations.

• Adheres to all security procedures and policies and maintains strict confidentiality of all client information

• Completes training and self-study to achieve and maintain required knowledge of security practices, services and overall operations

• Works scheduled hours and maintains punctuality

• Other duties as assigned

MINIMUM QUALIFICATIONS

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently.

The requirements listed below are representative of the education, experience, skills and abilities required.

EDUCATION/EXPERIENCE

• Must be 21 years of age.

• High School diploma or equivalent.

• Obtain and maintain relevant State Regulatory Board Unarmed Security Officer license .

• Cash processing, retail banking, security industry, military, or law enforcement experience preferred.

SKILLS/ABILITIES

• Effectively apply internal and external customer service practices and processes to meet quality service standards.

• Learn and apply information, on a wide range of security service, as well as compliance requirements, in order to assess security concerns and help develop security solutions.

• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

• Use correct English including spelling, grammar and punctuation.

• Operate computers and use business software and other standard office equipment.

• Understand and follow written and oral instructions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Intermittent standing, sitting and walking.

• Using hands repetitively to handle, feel or operate computers and other standard office equipment.

• Reaching with hands and arms.

• Ability to lift at least 50 pounds

WORK ENVIRONMENT

An employee in this job works in a general office environment in a financial services facility.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.