Under the direction of the Vice President, Chief Audit Officer, plans, organizes, integrates, manages and evaluates the day-to-day activities of the Credit Union’s Internal Audit Department; oversees and directs planning and implementation of strategic plans and audit programs, assesses risk and ensures audits are planned and executed efficiently and effectively. Supporting the development and execution of an enterprise wide, risk based audit plan that aligns with NCUA regulations, Institute of Internal Auditor’s (IIA) Global Internal Audit Standards, and expectations of the Supervisory Committee.
Ensures the delivery of independent, objective assurance and advisory services that strengthen internal controls, improve operational effectiveness, and enhance risk management throughout the organization. Acts as a key liaison with NCUA examiners, external auditors, and senior executives, ensuring transparency, regulatory readiness, and alignment between internal audit activities and evolving risk landscapes. When delegated, the AVP also serves as acting CAE, including direct communication with the Supervisory/Audit Committee. Provides research and guidance to department members on setting objectives, scope, and testing methodology, and provides coaching as needed to assist in achieving individual developmental goals, directs departmental business continuity planning to minimize risk.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans, organizes, evaluates and manages the work of staff within Internal Audit; utilizes resources effectively; implements plans, programs and work processes and procedures necessary to achieve designated results; coordinates and integrates functions within the department and across the Credit Union.

• Responsible for establishing business and operational initiatives to meet Credit Union goals and objectives. Implements business plans and budgets for area of responsibility

• Provides leadership and collaborates with managers and staff to develop and retain highly competent, service-oriented staff through training and day-to-day management practices that support the Credit Union’s mission and strategic goals.

• Establishes performance requirements and objectives for staff; monitors and evaluates their performance; provides coaching and development opportunities, and finds ways to recognize performance; addresses performance deficiencies and takes disciplinary action if warranted, in accordance with Credit Union’s policies and procedures.

• Ensures the application of a consistent and methodical audit approach, including key participation in the development of the audit approach, programs, and processes.

• Coordinates and manage the completion of all types of approved audit activities: financial, operational, fraud and compliance audits; continuous monitoring and consulting activities; and special requests from senior management and the Supervisory Committee.

• Provides independent and objective assurance and advisory services to executives, senior management and the Supervisory Committee.

• Develops, plans, and executes audit programs; oversees risk-based audits and ensures compliance with departmental procedures and charter.

• Supervises and conducts investigations and audits as requested by the Supervisory Committee or management.

• Manages and coordinates the independent, external audit review of financial controls conducted by external auditors, NCUA and other regulators.

• Ensures that audit issues are well defined, root causes are identified, and recommendations for improved internal controls and processes are communicated appropriately. As needed, provide leadership for the development and implementation of corrective action plans. Monitors action plans to ensure effective implementation and improve efficiency. Recommends closure of Management Action Plans when actions are complete and identified deficiency has been addressed.

• Assists in preparing risk assessments and annual audit plans.

• Provides consultative assistance to management and staff across the Credit Union.

• Develops strong partner relationships with senior management across the organization, leading discussions and exercises to identify and mitigate risks in their environment

• Oversees changes in regulatory practices related to Internal Audit processes and communicates information to all relevant parties.

• Stays abreast of all Internal Audit industry codes and standards, as well as all applicable State, Federal and NCUA laws and regulations regarding Credit Union operations.

• Finds ways to continually improve the efficiency of department processes to provide the best service to our members.

• Maintains current knowledge of and ensures compliance with regulatory requirements and Credit Union policies and procedures; ensures that uniform operating procedures are developed based on the level of risk for all areas of responsibility.

• Promotes the Credit Union by participating in community involvement and special events.

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.

• Delivers friendly, caring service to internal and external members.

• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.

• Follow all physical and online security procedures and maintain strict confidentiality of all member information.

• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.

• Works scheduled hours and maintains punctuality.

• Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

Minimum Qualifications

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required.

An equivalent combination of education and experience may be considered.

Education Requirements

• 4 Year / Bachelors Degree - Accounting or other related business field - Required

• Professional Audit Certification for CCUIA (Certified Credit Union Internal Auditor), CFSA (Certified Financial Services Auditor), CIA (Certified Internal Auditor), CPA (Certified Public Accountant), CISA (Certified Information Systems Auditor), CUCO (Certified Credit Union Compliance Officer). Other certifications not listed will be considered - Required

• Financial Services experience - Preferred

Experience Requirement

• 5 Years - Progressively responsible auditing and financial operations experience - Required

• 3 Years - Management role in Auditing - as a Manager or Auditor in Charge - Required

• Maintain active membership in The Institute of Internal Auditors (IIA) - Required

SKILLS/ABILITIES

• Effectively apply and ensure all internal and external customer service practices and processes are carried out, meet quality service standards, and achieve member satisfaction.

• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.

• Provide guidance in the resolution of complex problems utilizing advanced knowledge and experience within areas of responsibility.

• Plan, organize and direct the day-to-day activities of the department.

• Lead and model RISE values and Code of Ethics through daily interactions and conduct.

• Promote and foster excellent member service and teamwork throughout department.

• Communicate in a professional manner and deliver information clearly and effectively to staff. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

• Use correct English including spelling, grammar and punctuation.

• Operate computers and use business software and other standard office equipment.

• Understand and follow written and oral instructions.

• Set priorities and manage one’s own time effectively. Efficiently handle changing deadlines and multiple concurrent tasks.

PHYSICAL DEMANDS

Physical Demands Disclaimer

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.

• Using hands repetitively to handle, feel or operate computers and other standard office equipment.

• Reaching with hands and arms.

• Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT

Work Environment Disclaimer

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Work Environment

• Works in a general office environment.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.