Responsibilities

Position Summary:

The Sales Platform Business Analyst plays a critical role in bridging the gap between business needs and technology solutions. This role partners closely with Outside Sales teams and cross-functional stakeholders to analyze, design, and implement Salesforce-based solutions (including Conga and Marketing Cloud) that drive sales effectiveness, improve customer engagement, and support strategic business goals.

Key Responsibilities:

• Collaborate with Outside Sales and Sales Operations to gather, document, and analyze business requirements.
• Translate business needs into functional Salesforce requirements & user stories, including configuration, workflows, and integrations with Conga and Marketing Cloud.
• Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment.
• Work closely with the Sales Platform Business Team.
• Lead and support Salesforce enhancements, upgrades, and deployments.
• Demonstrated ability to work across teams to provide a business solution.
• Manage and prioritize a backlog of Salesforce-related requests, enhancements, and bug fixes.
• Conduct impact analysis and ensure new solutions comply with licensing, data governance, and industry regulations.
• Facilitate user acceptance testing (UAT), training, and post-deployment support.
• Act as a subject matter expert (SME) for Salesforce and related sales platforms.
• Support continuous improvement initiatives and contribute to Agile team planning and execution.
• Provide end-user support and training to ensure adoption and effective use of Salesforce tools.

Required Qualifications:

• High School Diploma or GED required
• Bachelor's degree in related discipline with two years of relevant work experience strongly preferred, but consideration may be given to an exceptional candidate with six years of relevant work experience
• At least two years of relevant work experience required
• Strong understanding of sales processes and customer relationship management (CRM).
• Excellent communication, documentation, and stakeholder management skills.
• Strong analytical and problem-solving abilities with attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Skills:

• Proven experience working with Salesforce CRM, including Sales Cloud and Marketing Cloud.
• Familiarity with Conga (Composer, Contracts, or Sign) is a plus.
• Salesforce Administrator Certification (or plan to achieve).
• Experience with Agile methodologies and tools (e.g., JIRA, TestRail).
• SQL or data querying experience.
• Strong organizational and project management skills.

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

Why Join Altec?

If you're considering a career with Altec, there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design, manufacturing and service - and that's why we're the ideal place for you to grow your career.

Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama. Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.