Product Management - Card Product Manager - Full Time - Remote (AK,AZ,So.CA,FL,NV,TX,WA,WY)

Reporting to the VP of Product Development, this strategic role will effectively execute product management, market research and lifecycle marketing for our credit and debit Card Products to achieve organizational goals and objectives. Charged with innovation and development of new products, this role develops and drives the strategic vision and realization of results. Directs and utilizes financial analysis, predictive modeling, and market research resources to quantify opportunities and develop business justifications for initiatives.

Responsibilities:

• Assess the effectiveness of the credit card/debit product in delivering against diverse cardholder needs, relative to the competitive landscape.
• Manage existing product lines and develop strategy and prioritization for growth.
• Keep strong pulse on changing cardholder preferences and industry trends to identify opportunities to develop new products or enhance positioning, pricing, promotion, and benefits of existing products.
• Drive flawless execution of new credit and debit card product launches.
• Define product requirements and rollout plan, based on cardholder insights, knowledge of competitive and industry trends, and financial goals. Serve as the Project Sponsor/Owner and work with project management professionals to create and manage project plans, addressing necessary IT, marketing, channel, and compliance components.
• Develop and collaborate on new credit and debit card product, channel, and business partner proposals—from initial ideation through performance evaluation--for the effects on growth, effectiveness and business profitability.
• Leads the strategic planning unit on vision and value proposition within the Commerce Super-Community framework. Maintaining and evolving the value proposition to remain relevant to cardholders.
• Partner closely with other line of business resources: Marketing, Systems, Finance, Risk, Compliance, Legal and IT teams where appropriate to execute new programs.
• Direct responsibility for the entire portfolio of credit card balances including pricing strategy and profitability, always maintaining credit risk within the parameters of our risk appetite, and objectives as stated in our annual business plan as well as Strategic Plan.
• Proactively address both short term and projected long term purchase volume and revenue variances within the line of business.
• Identify and validate possible reasons for variances through engaging the Data Science team, develop appropriate reporting and data analysis, conduct research with cardholders, etc. Develop actionable initiatives to successfully address variances.
• Monitor key performance indicators and regularly report portfolio performance to senior management.
• Bring forth new ideas and initiatives to address key opportunities/risks. Develop compelling business plans to obtain management support and funding.
• Assists with maintaining Credit Union’s compliance with all applicable federal and state regulations.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains member, team members and other sensitive information with confidentiality.
• Treats co-workers and members with respect.
• Supports member relations and events that promotes member centric experiences.
• Other related duties as assigned.

Minimum Qualifications:

• 4-6 years of credit card/debit product management and cardholder lifecycle management; building promotional programs; leading cross- functional teams to pilot/test, measure and implement new products and functionalities.
• 4-6 years of experience with direct to consumer marketing in the banking industry or combination of consumer packaged goods plus other industries.
• Understanding of integrated marketing campaigns involving direct mail, email, and online marketing with statistical measurement of results by a data scientist team.
• Experience creating and managing innovative, leading-edge programs with proven results.
• Strong knowledge of American Express, Discover, Visa or MasterCard network/association including applicable laws, rules and regulations
• Advanced proficiency in computer software applications including spreadsheets, word processing and presentation software
• Predictive modeling
• Complete understanding of Card Networks and compliance practices
• Profit and Loss Analysis
• Creative mind, with ability to think outside of the box and challenge institutional assumptions while ensuring projects are prioritized and focused on achieving key business results.
• Ability to influence others.
• Strong orientation to analytical rigor, problem solving, and playing a consultative role.
• Excellent communication skills – ability to translate complex concepts into actionable items for key internal and external stakeholders.
• Strong strategic planning, marketing and project management skills.
• Ability to manage multiple initiatives / priorities in a fast-paced, dynamic environment.
• Willingness and ability to change strategic direction quickly and flawlessly. Ability to lead large cross- functional teams.
• Strong internal and external relationship management skills.
• Comfort in working with senior executives. Excellent written and oral communication skills.
• Demonstrated experience identifying creative and innovative solutions to overcome challenges.
• Can represent his/her own interests and yet be fair to other groups. Is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration

Preferred Qualifications:

• Thorough understanding of the Credit Union’s member service environment, practices, procedures and objectives
• MBA

Education: High School or Equivalent

Website: nuvisionfederal.com/careers

Pay scale by applicable geographic work location:

• Alaska: Min $104, 569.92 - Mid $130, 712.40 - Max $156, 854.88
• Arizona: Min $92, 192.25 - Mid $115, 240.32 - Max $138, 288.38
• Florida: Min $90, 484.99- Mid $113, 106.24 - Max $135, 727.48
• Nevada: Min $94, 326.33 - Mid $117, 907.92 - Max $141, 489.50
  
• Southern Ca: Min $104, 569.92 - Mid $130, 712.40- Max $156, 854.88
• Texas: Min $90, 484.99 - Mid $113, 106.24- Max $135, 727.48
• Washington: Min $107, 130.81 - Mid $133, 913.52 - Max $160, 696.22
• Wyoming: Min $92, 619.07- Mid $115, 773.84 - Max $138, 928.60

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

California Employee Privacy Notice:

https: //nuvisionfederal.com/disclosures/ccpa/