Under the general supervision of the Vice President Mortgage Lending Operations, Underwriting and Servicing, the Mortgage Compliance Manager guides and directs the staff and operations in the functional areas of Mortgage Compliance, Quality Assurance/Quality Control, Post Closing and Vendor Management. The role ensures that the fulfillment of the mortgage loans are done in a compliant manner and consistent with the policy and standards of the Credit Union, legal and regulatory requirements.

Responsibilities:

• Mortgage Compliance - Serve as the subject matter expert in applicable legal and regulatory compliance, including but not limited to USA Patriot Act, GLBA, Reg B, Reg C, Reg Z, FCRA, for the Mortgage Division (Sales, Operations, & Secondary) providing analysis, interpretation, clarification guidance and recommendations and acts as the primary liaison with the Credit Union’s compliance department. The manager is the responsible party for ensuring mortgage loans are fulfilled in a compliant manner consistent with all relevant legal and regulatory requirements as well as Credit Union policy and procedures. Responsible for the administration of HMDA, and submission of the quarterly and annual LAR. Additionally, the manager will coordinate the Mortgage Division’s response to audit requests and remediation of any subsequent audit findings. Responds to the business and/or regulatory environment by proactively recommending changes to controls, reporting, and monitoring. Collaborate\partner with all Mortgage Lending business functions to integrate compliance risk requirements into their processes and policies.
• Quality Assurance/Quality Control - Responsible for managing all Quality Assurance/Quality Control activities (pre and post-closing) for the Mortgage Division by acting as the primary liaison with Corporate Compliance. The activities include reviewing QA/QC findings and implementing the appropriate remediation if deficiencies are identified.
• Post Closing – Manage the Post Closing function that includes the trailing document retrieval, shipping, insuring and MERS administration of closed mortgage loans. In addition, the Post Closing function is responsible for administering disbursements associated with escrow holdbacks and AHFC Renovation Loans.
• Vendor Management – Manage the relationships of existing service providers or assist in the acquisition of new providers that provide real estate services to Mortgage Operations. Responsibilities include monitoring of service levels, act as the point of escalation for service issues, administering user access to service providers, and reconciliation of invoices.
• Administer Credit Union human resource policies in a consistent manner throughout the department. Supervise, coach, mentor, and motivate staff through one on one meetings, performance management, disciplinary action, development and delegation. Assist VP by participating in the recruitment and selection of staff, and recommending promotions and transfers. Address performance issues through staff counseling and administering appropriate disciplinary action. Assist with determining and establishing department and employee goals and monitor individual and department progress toward goal attainment. Completes and delivers annual Performance Appraisals.
• Training & Documentation – The Mortgage Compliance Manager is responsible for addressing identified deficiencies in policies, standards, or procedures, in particular those that may result in compliance or regulatory risk, by making the appropriate revisions to remediate the deficiencies. The manager is also responsible for developing and delivering applicable training for Mortgage Division staff to ensure adherence to all practices.
• Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect.
• Supports member relations and events that promotes member centric experiences
• Other related duties as assigned

Qualifications:

• 3+ years of progressive responsibility/experience at a bank or mortgage lender in a residential mortgage loan origination environment (application to funding) with responsibility for regulatory compliance or audit reviews. This is inclusive of 2 years in a lead or supervisory level role.

• Strong knowledge of all mortgage loan products, policies, procedures, underwriting, processing, funding, post-closing and delivery methods. Mortgage compliance.

• Thorough knowledge of applicable federal and state financial regulations related to mortgage (including but not limited to Regulations B, C, and Z, RESPA, CRA, Fair Housing, FACTA, FDPA, FIRA and UDAAP).

• Excellent verbal, interpersonal, listening, and written communication skills.

• Demonstrates sound judgment, tact, diplomacy, and strong customer service skills.

• Detailed with strong research, analytical and problem identification and resolution skills.

• Proficient in Microsoft Office Applications (Outlook, Word and Excel).

• Demonstrates ability to work effectively on cross-functional teams. Strong management skills and effective team building and demonstrated ability to empower, coach and mentor diverse work group.

• Tolerance for time pressure deadlines and the ability to manage a large volume of work and multiple priorities with no direct supervision.

Education:

• Related education/work equivalence to a 2-year college degree or completion of a specialized course study or trade school

Pay scale by applicable geographic location:

• Southern California: $80, 830.28 - $121, 245.42
• Washington: $86, 102.01- $129, 153.02
  
• Alaska: $83, 993.31 - $125, 990.17
• Arizona: $73, 801.72 - $110, 702.59
• Florida: $70, 287.36 - $105, 431.04
• Nevada: $75, 558.91 - $113, 338.36
• Texas: $70, 990.19 - $106, 485.39
• Wyoming: $71, 341.71 - $107, 012.46

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training/education, etc.

California Employee Privacy Notice:

https: //nuvisionfederal.com/disclosures/ccpa/

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement