Lynden Logistics is seeking a detail oriented Domestic Operations Agent to join our team in Anchorage, AK. If you thrive in a dynamic environment where each day is unique, Lynden is the place for you. Join our Domestic Operations team and handle all day-to-day activities for major clients, providing exceptional customer service and technical solutions. This is a safety sensitive position.

We’re looking for someone who thrives in a fast-paced, team-oriented environment, has strong attention to detail, and is passionate about providing excellent service both on the road and behind the scenes.

What You’ll Do:

• Analyze and solve complex situations, meeting legal, company, and customer expectations.
• Provide outstanding service through daily communication with internal and external customers.
• Ensure smooth and timely process and documentation flow.
• Accurately enter data into our operational system.
• Track, trace, and report files.
• Ensure accurate and timely client and vendor billing.
• Ensure timely delivery of freight and clearance where applicable.
• Maintain good relationships with suppliers.
• Ensure compliance with all regulations.
• Respond to emails and requests promptly.
• Meet SOP and SOW standards in accordance with company policy.
• Maintain predictable and consistent attendance.

What You Bring:

• High school education or equivalent and three years of progressive work experience in operations
• Ability to read and interpret documents such as tariffs, safety rules, operating and maintenance instructions, and procedure manuals.
• Strong math skills for computing pricing, costs, fees, and weights and measures.
• Experience working with vendors, customers, and other company departments to meet deadlines.
• Proficient in Microsoft Office.
• Good organizational skills.
• Must pass background check and pre-employment drug test (including marijuana). This role is safety sensitive.
• Ability to obtain and maintain TSA Security Threat Assessment (STA) or recognized equivalent credentials.

Why You’ll Love Working at Lynden Logistics:

Compensation – Competitive pay with a discretionary bonus program
Healthcare – Medical, dental and vision plans
Paid Time Off – 17 days paid time off, PTO days increase with years of service
Holidays – 8 paid holidays
Retirement Plan – 401K with up to 50% of the first 6% contributed matched
Extras – Life Insurance, Accidental Death & Dismemberment Insurance, Long Term Disability Coverage and Employee Assistance Program at no cost to you!
Tuition Reimbursement program

If you’re a hands-on professional who enjoys a variety of responsibilities and takes pride in delivering great service, we’d love to hear from you.

Apply now and help us keep the world moving!