As a Food & Beverage Supervisor at the Crowne Plaza Canberra, you'll support operations across our Restaurant, Lume Bar and Conferencing. With focus on delivering a memorable guest experience, and supporting the team, you'll lead the shift, promoting a positive and efficient culture, training our team on their capabilities in food and beverage and customer service.

• Manage day-to-day staffing requirements, plan and assign work, and run a shift.
• Provide mentoring, coaching and regular feedback to help improve team member performance.
• Respond to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service staff
• Collaborate with our Events team and Kitchen to provide seamless service across out Food & Beverage Offerings
• Maintain and strive to deliver guest satisfaction results within the Food & Beverage Department regularly reviewing customer feedback

What We need from you:

• Communication and customer service skills
• Team leader experience in a food & beverage environment
• Drive and enthusiasm – a proven ability to motivate and lead teams
• Team Player - working across all Departments to deliver Great Hotels Guest Love
• Attention to detail – creating amazing guest service moments with the team
• Flexibility - working, weekends and public holidays are all part of the job
• Most importantly a passion for food & beverage
• You must have working rights in Australia - if you are applying from outside Australia, please ensure you specify your Australian working rights in your application.

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:

• Paid Birthday Leave
• Hotel Perks like accommodation and Food & Beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay go even further

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

We are proud to be IHG and we know that you will be too #Gofurthertogeher.