Job overview

You will be the dedicated Hermès Beauty & Fragrance Ambassador for the Copenhagen store. You will provide advice and sell the house's cosmetics products with enthusiasm to a local and international clientele.

Context

Hermès suggests a wealth of product categories to our clients. From Leather, Ready-to-Wear and Shoes to Art-de-la Table, Watches, Jewellery and Fragrances our clients discover the House's creativity across all universes.
Beauty is yet another craft Hermès has created. These new and highly exclusive items are sold solely in Hermès stores. In this context, you will be responsible for passing on the culture and helping to promote this new expression territory.

Main activities

• Inspire clients and enrich their experience in using Hermès Fragrance, beauty and make-up products
• Invite clients to discover our vast product offering and encourage them to try our new creations
• Create stories with and for clients, sharing Hermès culture
• Use your makeup techniques and interpersonal skills to apply the products to clients, creating unique and personalised experiences
• Sell our cosmetics products with enthusiasm and deliver the highest quality after-sales service to retain and attract new customers
• Create lasting relations with clients also by sharing new products and beauty trends
• Be responsible for the good management of your department. This includes supplies and inventory management, display and general attractiveness of the Beauty &
• Fragrance section
• Act as an influencer, share your expertise and makeup tips with the store team
• Occasionally participate to internal or commercial events

Profile

• You are a qualified makeup artist & keep up with latest beauty trends
• You have at least 5 years' experience of in-store animation (ideally makeup, skincare and fragrance)
• You have excellent ability to advise and help customers
• You have an authentic desire and natural ability to put clients at ease
• You are results-focused and enjoy creating loyalty among customers
• You enjoy sharing your experiences and expertise with simplicity and enthusiasm
• You have an eye for details
• You speak fluent Danish and English

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20, 000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.