Application Support Manager
Posted:
Wednesday, 30 July 2025
Valid Thru:
Friday, 29 August 2025
Index Requested on:
07/30/2025 13:41:15
Indexed on:
07/30/2025 13:41:15
Location:
Guangzhou, 44, , CN
Industry:
Advertising and Public Relations
Occupational Category:
15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME
Johnson and Johnson is hiring!
Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com
Job Function:
Customer Management
Job Sub Function:
Technical Customer Service
Job Category:
Professional
All Job Posting Locations:
Guangzhou, Guangdong, China
Job Description:
Major Responsibilities/Activities:
- As an ASM in China, compliance with JJSV international clinical training guideline, provide training and techinical support to our external and internal customers in order to fully understand knowledge of JJSV Cataract& refractive products and improve customer’s skill of JJSV Cataract& refractive products application.
- Identify high potential customers, increase Catalys, ELita and IntraLase procedure and utilization through implementation of clinical training, assisting in marketing activities and solving clinical problems for customers.
- KOL management
- Build and maintain solid relationship with KOL and gain their endorsement in order to support the growth of JJSV procedures and equipment sales.
- Identify and develop potential KOL speaker for congress, symposium and user meeting etc. Suggest and help on speech topics and presentation materials.
- Identify potential KOLs and co-operation opportunities for medical marketing to follow up on phase IV study.
- Assist in marketing activities by product training and presentation. Update and translate training materiers into local language for customers better understanding, review and modify KOL’s presentation materials.
- Assist in sales leads information providing, product training in tendering, and tender documents preparation.
- Assist in training for PS colleagues to shorten their learning curve and work independently via training and co-visiting to customers.
REQUIREMENTS:
- Industry experiences: At least 8 years working experience, Ophthalmologic clinical experience preferred.
- Position experiences: At least 5 years refractive clinical application experience.
- Language Skills:Good presentation skills, fluent spoken and writting English capability.
- Computer Skills: Be good at windows and office software.
- Mobility: Willing to travel frequently, especially in public holidays if necessary.
- Certificate Required: Pass JJSV competencies certificate.
- Other Special requirement: Ophthalmology knowledge required.
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Please see the job description for required or recommended skills.
Benefits:
Please see the job description for benefits.
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