CSH - Technical Expert - Cooling and Datacenters

If you are passionate about cooling technologies and enjoy helping others grow, this role is for you.

Responsibilities:

Technical Leadership & Expertise Support:

Provide L3 expert-level support for Connected Services Hub for cooling systems including and not limited on:

• Air cooled & water-cooled chillers
• CRAH/CRAC units
• InRow cooling
• Free cooling systems
• Cooling towers, dry coolers & heat-rejection equipment
• Digital monitoring infrastructures (sensors, flow, temperature, pressure, Netbotz...)

Support Connected Services Hub agents for remote complex troubleshooting.

Provide expertise to help Analytics team develop scripts, algorithms relevant to facilitate our monitoring of cooling devices (Efficiency improvement & optimization).

• Cooling system integration with electrical distribution

Support R& D, LoB, and offer creation teams during Agile development cycles related to cooling digitalization

Contribute to provisioning, validation tests and qualification of new offer bricks related to cooling.

Knowledge Management & Content Development:

Build & maintain knowledge content for cooling systems for Connected Services Team under the form of a comprehensive training plan.

Lead development of training modules for internal teams.

Create technical documentation:

• Provisioning Guide and application guide (digital twin creation and configuration)
• Alarm playbook creation (how-to react in case of alarms)
  • Troubleshooting guides
  • Know issues & resolutions
• Best practices

Expert Network Management & Collaboration:

Be the Connected Services Hub Cooling Expert single point of contact with Schneider Electric relevant cooling experts' actors (ClimaCheck, BA, EAA SP& C...).

Work closely with Connected Services Hub Excellence team to

• Optimize offer efficiency.
• Improve workflows and procedures for cooling-related execution.

Quality Improvement:

Act as the voice of the field:

• Identify recurring issues.
• Contribute to root cause analysis and corrective plans.
• Provide structured feedback to LoB and engineering team.

Qualifications:

Technical

Strong experience with cooling systems including:

• Chillers (air/water-cooled)
• CRAH/CRAC units
• Refrigeration failures, cycle & thermodynamics
• Cooling control loops & instability
• Hydronics (pumps, loops, valves)
• Compressors, valves, pumps
• Datacenter rack level cooling
• Redundancy (N+1/N+2) behavior

Familiarity with datacenter infrastructure & Uptime Tier design principles.

• Solid troubleshooting skills for complex, multi-system failures.

IT / Digital

Understanding of:

• IoT architecture & sensors
• Sensor data flows
• Cloud platforms
• Cybersecurity basics
• Data analytics
• Communication protocols (Modbus/SNMP/BACnet)

Soft Skills

• Excellent communication and customer-facing abilities.
• Ability to lead technical discussions and trainings.

• Solid troubleshooting skills for complex, multi-system failures.

• Team-oriented with strong collaboration skills.

Other

• Ability to travel as required.
• Experience in Agile methodology is a plus.

Bachelor's or Master's degree in Electrical Engineering, Electronics, Mechatronics, or related field with 10-15 years of experience

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.