What You Will Do

• Assist Koch corporate card users and travelers with travel and expense inquiries,
• Inquiries and contacts through compass incidents, tickets and tasks consisting of corporate card support including but not limited to card applications, configuration support, declines, charges and delinquency process, expense tool, reporting requests and general travel questions requiring support from Koch's travel agency.
• Closely collaborate with Koch's Travel and Expense team in Wichita and Atlanta in the United States, Singapore, Bengaluru in India, Expense tool IT support and Citi Card help desk.

Who You Are (Basic Qualifications)

Excellent Communication skills Experience being proactive and seeking to anticipate customers' needs General Financial / Business Analysis experience - gathering data, understanding business drivers, Intermediate + knowledge of Excel General understanding of accounting General understanding of business needs

What Will Put You Ahead

• 2-4 years of experience with corporate travel and expense
• Customer service experience
• Experience and knowledge of compass application, Concur, or similar expense tracking tool
• Experience driving process efficiencies and effectiveness.
• Customer service experience
• Experience in driving process efficiencies and effectiveness
• Proven Process stabilization & improvement experience
• Proven People Management skills
• Client & Stake holder management
• Profound knowledge of driving Compliance, Company policies and business Controls parameters
• Proven skills set to manage remote transitions.
• Exposure & Experience in Reporting, Reconciliations & Analytics
• Create and ensure to have the Process documents always updated.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a global impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.