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Job Description:

Role Description

Reporting to Senior Manager, Executive and Employee Experience, Communications & Public Affairs, this Internal Communication Manager will be responsible for developing and implementing strategic communication plans that promote a cohesive organizational culture and keep employees engaged.

Job Responsibilities

• Develop and execute internal communication strategies that align with organizational goals and help drive business growth.
• Support change communication during organizational changes or crises, ensuring transparency and clarity.
• Work closely with stakeholders across businesses and functions to ensure consistent and effective communication.
• Foster a positive work culture by promoting initiatives that align with the company’s employee value proposition and enhance employee morale and engagement.
• Support the manager through internal communication activities including townhalls, annual meetings, CSR and other employee engagement events, from content development to event management.
• Create and distribute internal newsletters, announcements, articles and updates to keep employees informed through internal channels.
• Track and analyze the effectiveness of internal communication efforts, providing regular reports and recommendations for improvement.

Experience and Qualifications

Experience Required:

• 5+ years of demonstrated experience in internal communications or a related field, showcasing a track record of effective communication strategies.
• Proven ability to produce outstanding written, edited, and verbal communications that engage and inform employees at all levels.
• Experience in managing complex projects with strong organizational skills, ensuring timely delivery and alignment with organizational goals.
• Proficient in utilizing various digital communication tools and platforms to enhance internal messaging and engagement.
• A proactive approach demonstrated through successful project management from inception to execution, effectively meeting tight deadlines.
• Experience collaborating with diverse teams, influencing key stakeholders, and fostering a cooperative work environment.
• A committed team player with a history of maintaining a resilient and positive mindset, contributing to a supportive workplace culture.

Qualification Required:

• Bachelor' s degree in Communications, Public Relations, Marketing, or a related field is preferred.
• Proficient in Microsoft Office Suite, with additional computer skills such as video editing and graphic design considered a valuable asset.