Description

Kenvue is currently recruiting for:

EMEA R2P AP Senior Specialist This role will be part of the Treasury organization in the R2P pillar. The Treasury provides best-in-class, cost-effective financial, compliance, procurement, and enablement solutions to our Operating Companies around the world.

This position reports into R2P AP and Payments Lead EMEA and is based at Prague, Czech Republic.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22, 000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here .

What You Will Do

The R2P AP Senior Specialist is mainly responsible for the timely and accurate end-to-end payment processing for the countries being serviced by Global Services. He/ She will ensure all payment activities are executed within the aligned Service Level Agreements (SLAs), compliant to globally defined processes and have an effective quality management process in place.

The R2P AP Senior Specialist will be the single point of contact for all payment related processes and interactions between business partners, 3rd Party Service Providers, Treasury, suppliers, bank partners and other business functions ensuring a positive end user experience. He/she is also expected to identify continuous process improvements that will bring efficiency to the process and to the Accounts Payable teams and to support all audit requirements both internally and externally.

Responsibilities

Accurate and On Time Payment Processing:

• Generate and review payment batch/runs

• Create payment files (manual or electronic)

• Review and verify payment files

• Reconcile Payment Batches and reports

• Verify batch file against vendor/bank reports

• Work with banks and end users, third party vendors, suppliers on payment discrepancies

• Coordinate with Treasury on funding and disbursement processes

• Resolve and reconcile payment issues

• Coordinate stop payment requests and other payment exception handling

• Handle all payment returns and all bank reconciliation processes/issues

Compliant Payment Processing:

• Perform control checks on payment related activities (e.g. payment block checks, large disbursements, duplicate reviews, etc.)

• Run and investigate Duplicate Payments Report

• Work with end users/vendors for recovery of duplicate and/or any defective payments

• Ensure all global and regional compliance responsibilities and reporting are met timely and accurately

• Ensure that all work being done is compliant with SOX policies and guidelines.

• Help the team to identify that controls are working properly and effectively, and raises issues and areas for development

Stakeholder Management/Customer Service/L3 Helpdesk Escalation:

• Deliver service excellence and maximize customer service satisfaction

• Identify, resolve and communicate critical user support issues in a timely manner.

• Execute Voice of the Customer (VOC) action plan from different stakeholders

• Maintain professional attitude during service delivery and resolution of issues

• Ensure proper and timely escalation of issues so that they are resolved to meet internal and external expectations

• Use a considerable amount of discretion in escalating issues to appropriate parties - co-workers, team leads and process managers

• Receive, analyze, and resolve procurement process inquiries and disputes that cannot be resolved by Level 2 helpdesk support

• Implement communication plans, change management frameworks, and support change management integration activities

Quality Management:

• Ensure issues are properly documented, prioritized, tracked, and resolved within the Service Level Agreements (SLA)

• Perform root cause analysis on recurring and/or quality issues

• Identify action plan for quality improvement

• Work with Third Party Service Providers and different business functions for action planning and execution

• Participate in Daily Management Systems to assess capacity, issues and focus areas

What We Are Looking For

Required Qualifications

• Academic background: Appropriate University/bachelor degree qualification is essential. A recognized qualification in procurement or R2P process would be considered an asset

• Experience: Required years of related experience: 3 Years

• Languages: Fluent in English; an additional European language is considered an asset

Desired Qualifications

• Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)

• Must have demonstrated experience with data analysis.

• Strong written and oral communication skills with the demonstrated ability to interact with various levels of the organization.

• Strong MS Excel, PowerPoint, and Word skills.

What's In It For You

Employee Benefits:

• 5 weeks of vacation and 3 sick days

• Hybrid model of working / home office

• Pension Insurance

• Meal vouchers, Pluxee benefit cafeteria, Company products with discount

• Language courses contribution

• Referral award

• Public transportation allowance

• Bonus based on company policy

Office Facilities:

• Nice area with restaurants with metro station 300 m from office

• Modern office with coffee and fruits, focus rooms

Health and Wellness Benefits:

• On-site gym and massages

• Global wellbeing reimbursement, Long term illness contribution, Accident, Life, and disability insurance

• Multisport card

• Parental leave and early returning parents program

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.