Omnichannel Operation Coordinator (Contract)

Posted: Thursday, 26 February 2026
Valid Thru: Saturday, 28 March 2026
Index Requested on: 02/26/2026 14:34:17
Indexed on: 02/26/2026 14:34:17

Location: Seoul, 11, , KR

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Fixed-Term/Temporary, a division of Hermes, is hiring!

Description:

General Role:

To support the extensive growth of e-commerce activities, Hermes Korea is recruiting Omnichannel Operation Coordinator who manages online store orders and fulfilment process to finalize sales of E-Store and realize omnichannel operation in the future. He/she will report to CRC (Client Relations Center) Manager.

This is a contract-based position for 12 months.

Major Responsibilities:

  • E-store order management
    • Manage e-store orders by placing validation, cancellation and return in E-store BOH(Back of House) systems
    • Respect company guideline to shape e-store sales activities to be aligned with internal control policy
    • Optimize order and fulfillment flow both in operational and technical (IT system) aspect
    • Actively implement global IT tools to accelerate efficiency


  • Omni-channel sales support
    • Support various omnichannel orders including Web-to-Shop, Click In Store in collaboration with boutique's BOH
    • Support CRC's back-office order creation
  • Stock management
    • Support stock management, negative stock operation, stock movement control, etc.
    • Ensure service quality of last mile delivered by carrier to end customer


    Requirement & Capabilities:
    • 2-5 years of career experience in e-commerce operation in retail industry, luxury brand preferred
    • Business level of English is required
    • Strongly skilled in Excel and PowerPoint
    • Self-motivated, passion to grow with challenges
    • Collaborative team player with humble spirit
    • Business level of English is required / Skilled in Excel and PowerPoint

    Responsibilities:

    Please review the job description.

    Educational requirements:

    • high school

    Desired Skills:

    Please see the job description for required or recommended skills.

    Benefits:

    Please see the job description for benefits.

    Apply Now