The AdaptiveWork Systems Engineer, assigned to one of Pinkerton's largest global clients, will be responsible for managing and enhancing the AdaptiveWork tool, ensuring its optimal performance, scalability, and integration within existing systems. This position liaisons with regional VARs, internal entities, and users within AMER, EMEA, and APAC regions to ensure maintenance of tool functionality and security.

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Administer, configure, and customize the AdaptiveWork project management tool to meet the specific requirements of the organization.
3. Collaborate with cross-functional teams to understand business needs and translate them into technical requirements within the AdaptiveWork software.
4. Implement automation processes to streamline workflows within AdaptiveWork while leveraging APIs and scripting languages.
5. Monitor system performance, troubleshoot issues, and implement solutions to ensure the reliability and availability of AdaptiveWork.
6. Collaborate with the development team to implement enhancements and customizations to AdaptiveWork as per business requirements.
7. Manage user access, permissions, and security configurations within AdaptiveWork.
8. Monitor AWS resources, implement automated backups, and ensure disaster recovery mechanisms are in place.
9. Provide technical support and guidance to internal stakeholders on the usage of AdaptiveWork and AWS services.
10. Stay updated on the latest features/updates of AdaptiveWork and AWS services and assess potential impacts on internal systems and processes.
11. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree and related experience with certifications in Planview AdaptiveWork administration or customization plus AWS Certified Solutions Architect or Certified DevOps Engineer. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Technical security background.
• Able to communicate effectively with both technical and non-technical individuals regarding physical security standards and designs.
• Strong understanding of project management principles and methodologies.
• Able to complete tasks independently with little supervision.
• Attentive to detail and accuracy.
• Effective written and verbal communication skills.
• Self-motivated and committed to follow through.
• Effective problem-solving skills.
• Serve as a productive team member.
• Strong client orientation and results driven.
• Computer skill; Microsoft Office 365 Suite.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Regular computer usage.
• Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or customers.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Frequent sitting.
• Travel both domestic and international, up to 50%, and work flexible hours, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.