Sales Supervisor (Bangkok)

Posted: Sunday, 03 May 2026
Valid Thru: Tuesday, 02 June 2026
Index Requested on: 05/03/2026 08:33:41
Indexed on: 05/03/2026 08:33:41

Location: Bangkok, 10, , TH

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Permanent, a division of Hermes, is hiring!

Description:

Key Responsibilities:
  • Sales Leadership & Client Development
    • Lead and inspire the sales team to achieve and exceed individual and team sales targets.
    • Guide and support the sales team, ensuring skill development in selling techniques, product knowledge, and customer relationship management.
    • Support the Manager in delivering energetic and impactful morning to maintain communication and share key updates.
    • Ensure the highest standard of customer service and client experience.
    • Build and nurture long-term client relationships, develop VIP clients, and attract new customers.
    • Support clienteling initiatives to maximize sales opportunities.
    • Handle client enquiries, concerns, and complaints professionally, ensuring effective resolution.
    • Ensure professional grooming standards and adherence to brand presentation guidelines.
  • Operations & Floor Management
    • Act as shift leader/manager-on-duty to oversee daily store operations and ensure optimal floor coverage.
    • Manage in-store appearance to ensure alignment with brand standards.
    • Oversee stock management, CRM, and after-sales processes to support sales and service excellence.
    • Coordinate and execute store events, communication activities, and Store operations.
    • Ensure proper security measures are always followed.
    • Prepare and review daily sales reports with qualitative insights when required.
  • Product & Merchandising
    • Take responsibility for assigned product categories (métiers) including sales performance, inventory control, visual merchandising, and staff training.
    • Monitor market trends and provide buying recommendations to the Store Manager.
    • Maintain a neat and visually appealing store environment at all times.


    Requirements & Capabilities
    • Minimum 3 years' experience in a supervisory role within high-end fashion, luxury retail, or a similar customer-facing environment.
    • Fluent in English
    • Leadership skills with the ability to inspire, motivate, and develop teams.
    • Strong client relationship management and problem-solving abilities.
    • Passionate about luxury retail, fashion, and delivering outstanding customer experiences.
    • Exceptional interpersonal and communication skills.
    • Tech-savvy with proficiency in MS Office and CRM systems.
    • Able to work retail hours, including weekends and public holidays.

    Responsibilities:

    Please review the job description.

    Educational requirements:

    • high school

    Desired Skills:

    Please see the job description for required or recommended skills.

    Benefits:

    Please see the job description for benefits.

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