Order to Cash Team Leader

Kimberly-Clark Corporation

Location: Petaling Jaya, 10 , MY
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 41-2011.00 – Sales and Sales Related
Posted: Wednesday, 15 July 2026
Valid Through: Friday, 14 August 2026

Job Description

Kimberly-Clark Corporation is hiring a Order to Cash Team Leader in Petaling Jaya, 10. This is a full-time position.

Order to Cash Team Leader

Job Description

Become part of the team powering household names likeKleenex®, Cottonelle®, Scott®, and WypAll®. AtArbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any roleisn'tyou, and itisn'tus either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'llchannel your professionalexpertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'llhelp shape the future of tissue and hygiene for billions of people worldwide.

About You

In one of ourprofessionalroles, you’llfocus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at thecentre.

You will be owning multi-country execution of OTC processes including credit & collections, cash application, pricing, and trade promotions setup. Ensuring accurate and timely management of Customer master data, supporting local compliance and financial controls. Leading day-to-day operations with a focus on team performance, process adherence, and issue resolution. Acting as the first point of contact for operational escalations and supports continuous improvement initiatives within GBS framework.

Jobresponsibilities include:

  • Execute OTC processes for assigned countries, including credit & collections, cash application, pricing, and trade promotions.
  • Support regional Free Cash Flow and DSO performance through accurate execution and issue resolution.
  • Maintain accurate master data, pricing data, order management, and systems data to support operational integrity.
  • Monitor daily performance metrics and ensure timely issue resolution.
  • Track and report on KPIs related to collections, pricing accuracy, order management, and cash application.
  • Support compliance with internal controls and other local requirements.
  • Collaborate with commercial and finance teams to align on Customer priorities.
  • Escalate operational risks and exceptions in line with approval matrix.
  • Ensure adherence to OTC policies and procedures.
  • Participate in continuous improvement initiatives and suggest process enhancements.
  • Support audit readiness and documentation for assigned processes.
  • Coordinate with cross-functional teams to ensure smooth handoffs and data flow.
  • Maintain strong relationships with internal stakeholders and external customers.Ensure timely and accurate execution of trade promotion setups and chargebacks.
  • Recruit, onboard, and coach team members to build OTC capabilities.
  • Train and coach team members to build functional capabilities.
  • Set daily performance targets and provide regular feedback to the team.
  • Contribute to team engagement and development activities.

To succeed in this role, you will need the following qualifications:

Required Qualifications

  • Bachelor's degree in Finance, Business Administration, or related field.
  • 5+ years of experience in OTC operations, preferably in a multi-country role.
  • Strong understanding of credit & collections, cash application, and pricing processes.
  • Familiarity with ERP systems (e.g., SAP) and basic reporting tools.
  • Excellent communication and interpersonal skills for team coordination and stakeholder interaction.
  • Detail-oriented with a proactive approach to issue resolution and compliance.
  • Mandarin language proficiency; written and verbal to support Mandarin speaking clients & markets

PreferredQualifications

  • Additional language skills are an asset.
  • Completion of Team Leader's Academy is a plus.
  • Participation in courses supporting the role of People Leader is desirable

Total Benefits

Webelievethatouremployeesareourgreatestasset, andwe'recommittedtoprovidingthemwiththeresourcestheyneedtobesuccessful.Ifyou'relookingforarewardingcareerwithacompanythatcaresaboutitsemployees, thenARBEXistheplaceforyou.​

Total Benefits

Webelievethatouremployeesareourgreatestasset, andwe'recommittedtoprovidingthemwiththeresourcestheyneedtobesuccessful.Ifyou'relookingforarewardingcareerwithacompanythatcaresaboutitsemployees, thenARBEXistheplaceforyou.​

Flex That WorksatARBEX

We believegreat workhappens when people come together with purpose.That’swhy we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate whilemaintainingthe balance you value.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out thecareers website.[If unable to post via the careers site, please include local posting details]

And finally, the fine print….


ForARBEXto grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands thatshape the future of tissue and hygiene, which is whyweseek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking toARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilitiesand skillsrequiredfor this position.

This role is available for local candidates already authorized to work in therole’scountry only.ARBEXwill not provide relocation support for this role.

#LI-Hybrid

    Primary Location

    Kuala Lumpur Office

    Additional Locations

    Worker Type

    Employee

    Worker Sub-Type

    Regular

    Time Type

    Full time

    Education Requirements

    high school

    Skills

    Please see the job description for required or recommended skills.

    Benefits

    Please see the job description for benefits.

    Apply Now

    Index requested: 07/15/2026 03:14:19 • Indexed: 07/15/2026 03:14:19