Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

We are looking for Customer Manager (Bangkok Head Office) to join our team in Thailand.

Key Responsibilities:

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1. Account Management

• Manage and develop relationships with key modern trade customers (Aeon, Foodland).

• Act as the main point of contact between the company and assigned accounts.

• Negotiate trading terms, promotions, and annual business plans.

2. Sales & Business Development

• Achieve sales targets, revenue growth, and profitability for assigned accounts.

• Identify opportunities to expand product listings and increase shelf space.

• Analyze sales performance and implement improvement strategies.

3. Trade Planning & Execution

• Develop and execute joint business plans (JBP), Business reviews with key customers.

• Plan and manage promotional activities, pricing strategies, and in-store execution.

• Ensure strong visibility and merchandising standards in stores.

4. Data Analysis & Reporting

• Monitor sales data, market trends, and competitor activities.

• Provide regular reports and insights to internal stakeholders.

• Use data to drive decision-making and optimize performance.

5. Cross-functional Collaboration

• Work closely with marketing, supply chain, and finance teams.

• Ensure product availability, smooth operations, and successful campaign execution.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our manufacturing roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s Degree required; MBA or equivalent is an advantage.

• Strong experience in key account management, preferably in Modern Trade / FMCG environment.

• Proven ability to build and maintain long-term relationships with key customers.

• Strong sales, negotiation and commercial acumen.

• Ability to manage annual business plans (ABP) and joint business plans (JBP).

• Demonstrated track record of achieving sales targets and driving revenue growth.

• Strong analytical skills with the ability to interpret sales data and market trends.

• Experience in trade marketing, promotional planning, and in-store execution.

• Excellent communication and presentation skills.

• Ability to work cross-functionally with marketing, supply chain, and finance teams.

• Highly organized, proactive, and results-oriented mindset.

Location: Thailand (Bangkok Head Office)

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an occupational health and allowances for high-quality safety equipment.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

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