Description

Kenvue is currently recruiting for:

EMEA Lead Network Engineer

This position is located in Prague, Czech Republic.

Who We Are:

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22, 000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

What You Will Do:

This role is responsible for overall delivery of data network, voice and contact center operations across all businesses within the region. A key aspect to the role is Continuous Improvement achieved through Problem Management, High Availability engineering, identifying and mitigation of single points of failure, process improvements, automation opportunities, and other areas that increase the availability and resiliency of the network.

Key Responsibilities

• Responsible for overall delivery of data network, voice and contact center operations across all businesses within region and day-to-day oversight and technical vendor management of Network and telecom Managed Service Providers
• Emphasizes continuous improvement achieved through Problem Management, High Availability Engineering, identifying and mitigation of single points of failure, process improvements, automation opportunities, and other areas that increase the availability and resiliency of the network
• Tracks network performance, capacity and visibility as well as makes recommendations to improve site health
• Receives escalations and manages issues.
• Provide input, analysis and recommendations for operational metrics and dashboards
• Heavily contribute to the regional Reliability Process within the Network domain.
• Responsible for the regional Change Management process including Change quality and technical review / approval of Changes for break/fix situations.
• Participate in pilots, experiments, and provide input for design considerations
• Partner with external service providers to provide talent and services to drive high standards
• Drive innovation through automation of services and capabilities

Qualifications

What We Are Looking For:

Required Qualifications

• At least 6 years of relevant technology experience
• Large / enterprise network operations expertise and experience
• Proven vendor management experience in a large outsourced environment
• Strong troubleshooting experience in complex network environments
• Experienced in several key technologies including: routing/switching, WAN technologies, EIRGP/BGP, VPN, SDWAN, Cloud connectivity, Cloud-based Networking technology, WLAN, network troubleshooting tools
• Broad technical knowledge and experience with converged infrastructure, switching / routing in a large and complex network, DHCP, DNS, IP, IP management tools, network management applications, advanced WAN routing, WAN/LAN/Wireless LAN topologies, MPLS, IPT, EIGRP/BGP, load balancers, SIP, firewalls, and contact center technology
• Proven experience working with virtual teams supporting a complex network environment
• Excellent English written and oral communication skills, German/Spanish/French is a plus
• Exceptional customer service orientation

Desired Qualifications

• Bachelor's degree in STEM field preferred
• Cisco CCIE/CCNP Certifications

What's In It For You:

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.