Who are we?

As an international family business, Hermès stands for the highest quality of French craftsmanship, tradition and innovation as well as creativity in 16 product groups. The company is characterized by passion, the best possible service and great respect for our customers and employees. Hermès Germany is represented in Munich with a flagship store and 8 other boutiques in the most important German cities. Hermès is also represented with one store each in Prague, Vienna and Kitzbühel.

For our Boutique in Prague we are currently looking for a fiexed term contract for a motivated and dynamic

Sales Assistant (m/f/d)

What will your mission be?

As a Sales Assistant, you will be at the center of sales activities in the store.

You will enchant every visitor with ease, surprise and generosity and provide a quality service at all times. You will ensure that each customer is treated individually, identify their needs and surprise them with the different Hermès universes. They focus on high quality sales, developing strong customer relationships and providing excellent aftersales service.

What will your everyday life be like?

• You will transmit the values of Hermès to the customer and convey lightness and generosity at all times
• Provide excellent customer service and a pleasant shopping environment at all times, adapted to the culture and personality of each customer
• Handle high quality in-store sales activities across all métiers, always keeping in mind the quality of the products and the excellent service that Hermès wants to offer its customers
• Build and maintain strong customer relationships with potential and current customers
• Identifying and handling customer inquiries and concerns

What do you need tob e successful with us?

• You have several years of customer-facing experience in luxury retail or another high-end service environment
• You have a natural passion for people and service
• You have a high level of adaptability and an extremely good ability to empathize with different cultures
• You have a strong ability to work in a team to achieve common goals
• Your profile is rounded off by a fluent command of English, and you are happy to learn another language

What do we offer?

• You will become part of a shared adventure and join a dynamic team with great vision and high standards
• You will discover a growing company with a family base and responsible values
• The chance to build your customized career path together with us with (inter)national development opportunities and long-term prospects
• Extensive benefits that contribute to a good work-life balance

Would you like to become part of our team? We look forward to receiving your detailed application documents, which you can send to Ms. Anna Henkel. Please submit them directly via our careers page.