General Responsibilities:

Logistics Management:

• Plan and manage end-to-end logistics operations.
• Ensure smooth importation with freight forwarders and customs brokers.
• Supervise customs declarations and compliance.
• Oversee quality management (delivery claims, recalls).

Warehouse Management:

• Manage the 3PL Distribution Center for retail and e-commerce.
• Monitor 3PL contract performance and compliance.
• Coordinate with retail teams for planning and deliveries.
• Drive continuous improvements in operations (KPIs, costs, processes).

Inventory Management and Compliance:

• Ensure products meet legal and Hermès-specific standards.
• Audit stock accuracy and security measures.
• Support audits and inspections.

External Stakeholders Management:

• Manage contracts with key partners (3PL, insurance, freight forwarders).
• Negotiate with service providers for cost and improvement objectives.
• Maintain relationships and act as the main contact for logistics matters.

Supply Chain Strategy and Planning:

• Assist in budget planning and forecasting.
• Manage logistics operating expenses.
• Lead execution of the supply chain roadmap.

Projects and Sustainability Management:

• Implement logistics and warehouse projects.
• Oversee phase-out operations and special projects.
• Optimize discussions on sustainability and green logistics.

Requirements & Capabilities:

• University graduate with 5-10 years in logistics and supply chain management, preferably in retail.
• Excellent knowledge of export/import regulations, customs clearance, and logistics operations.
• Strong operational and compliance focus.
• Numeracy and finance understanding (budget planning, external consultant management).
• Organized, flexible, reliable, with strong analytical skills.
• People management skills, ability to lead and motivate.
• Strong interpersonal skills, team player attitude.
• Effective communication and coordination with stakeholders.
• Ability to work independently in a fast-paced environment.
• Fluent in English with excellent communication skills.
• Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.

"A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 23 200 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in nearly 300 stores around the world"