The Senior Tech Partner is responsible to support Schneider Electric Workplace and infrastructure Equipment (including network related ones) physically on-location at Schneider Electric facilities including but not limited to:

Workplace Equipment on site services

- Desk-side support,

- Hardware break and fix

- Warranty Management (vendor and third party contract management)

- IMACD

- Asset Management

- VIP Support

- Stock level Management

- Non Catalogued Onsite Services (Non Standard Service Requests)

Infrastructure Equipment on site services

- Eyes and Hand Support

- Escort Services

- Non Catalogued Onsite Services (Non Standard Service Requests)

IT Project Management

- Experience in leading IT projects related to network, data centers, servers, office moves, applications and end users.

#LI-EA1

Qualifications

• Governance and management of vendors.

• Min 6-7 years Technical Support Experience

• SCCM, AD, McAfee, MS Outlook, Office 365.

• Needs to be continually learning the latest platforms and technology tools.

• Overall technical understanding of all IT platforms and services (e.g. networking, hardware, web

development, app development, cloud computing, etc.).

• Excellent verbal and written communications skills.

• Excellent research, analytical, and problem-solving skills.

• Innovative and creative.

• Experience in project management.

Schedule: Full-time
Req: 0097V1