Technical Customer Success Manager
Dell, Inc.
Location: Riyadh,, 01 , SA
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Tuesday, 06 October 2026
Valid Through: Thursday, 05 November 2026
Job Description
Dell, Inc. is hiring a Technical Customer Success Manager in Riyadh,, 01. This is a full-time position.
Technical Customer Success Manager
Dell Technologies customers expect great things from both our products and our services. Technical Customer Success Management is all about managing and overseeing seamless service delivery processes. It's a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity - from the tactical to the strategic.
What you'll achieve:
As a Technical Customer Success Manager, you will be responsible for guiding customers through service processes, leading reviews and improvement initiatives, and acting as a point of contact for complex operational issues. You will ensure proactive communication and reliable delivery.
Join us to do the best work of your career and make a profound social impact as a Technical Customer Success Manager on our Account Services Management team.
Dell Technologies customers expect great things from both our products and our services. Technical Customer Success Management is all about managing and overseeing seamless service delivery processes. It's a hugely varied field of work. Processes range from incident management to change management, from configuration management to customer management. The team makes sure disputes and technical issues are resolved. We also provide excellent communication to the customer around every activity - from the tactical to the strategic.
What you'll achieve:
As a Technical Customer Success Manager, you will be responsible for guiding customers through service processes, leading reviews and improvement initiatives, and acting as a point of contact for complex operational issues. You will ensure proactive communication and reliable delivery.
Join us to do the best work of your career and make a profound social impact as a Technical Customer Success Manager on our Account Services Management team.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 10/06/2026 12:15:07 • Indexed: 10/06/2026 12:15:07