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Job Description:

Overall description

The Credit Analyst is responsible for processing and service delivery in SO release management and customer credit risk assessment in the Invoice to cash (ITC) function for specific business MRCs and markets in Asia Pacific serviced by JNJ Global Services Manila. This position report to Credit Supervisor.

Job Responsibility

• Ensure that adequate and effective internal controls are in place and that processes and policies are established and detailed in compliance with WWP, ICH, DTP and other control requirements.
• Work on continuous improvement programs to standardize and improve the efficiency of credit management process across various entities.
• Customer risk assessment and mitigation: Leading customer credit risk assessment process, and review customer credit condition based on local business, sales forecast, credit agency report, financial statement analyzing, bank collateral and available public and non-public medical channel.
• Assess customer type and establishes credit limits based on deep study of customer credit worthiness and industry tendency.
• Proactively work with internal business partners with comprehensive understanding of local business and marketing, to update customer credit risk. Support review credit applications and provide comments on credit risk assessment.
• Prepare detailed credit reports and provide insights to the stakeholders on the data captured.
• Stay updated on market trends and regulatory changes affecting credit policies.
• Sales order block/release management:
• Run customer orders held systematically for over limit and/or overdue per local schedule.
• Manage blocked order in terms of value of on hold order and sales forecast in low and peak season to avoid delay shipping of customer orders.
• Perform SO release/hold report on a regular basis and make dynamic analysis with management and collection team to ensure proper follow-up on blocked order.
• Support monitor KPI results to meet the commitment of Service Level Agreement, and deliver high quality of service.
• Other ad-hoc tasks assigned by manager.

Personal Qualification

• Bachelor degree in Accounting, Finance, Economics or related business course
• CPA, CMA or certifications related to credit management is preferred.
• 1-3 working experience in AR & credit management, preferrably from MNCs
• Experience in shared services center of a multinational corporation, banking industry or those supporting credit agencies are desirable
• Excellent interpersonal skills, with the ability to collaborate with a variety of stakeholders.
• Good command of English, both oral and written
• Knowledge of ERP systems (e.g. SAP), Tableau, UiPath or other financial modelling is a plus
• Technology proficiency in Microsoft Office and ERP (SAP is helpful)
• Collaborative spirit and can work under pressure