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Job Function:

Strategy & Corporate Development

Job Sub Function:

Change Management

Job Category:

Professional

All Job Posting Locations:

Bangalore, Karnataka, India, Paranaque, National Capital Region (Manila), Philippines, Singapore, Singapore, Suzhou, Jiangsu, China

Job Description:

Overall responsibility for executing the global GSF Transcend MT O2C change management and communications plan and tailoring it, where needed, to the meet the needs of GSF ensuring alignment with other Tech & Process key transformation activities in the GSF ASPAC landscape. Key to the role is alignment with other GSF T& P key transformation activities deploying in ASPAC to define holistic end user journey, minimize resistance and maintain employee engagement to successfully adopt of the changes within GSF ASPAC to increase benefit realization, value creation and the achievement of results and outcomes of MT TranSCend deployment.

Key responsibilities include:

• Preparing for change: define user journey based on changes to current state, activate the ASPAC change agent network for relevant deployments, identify sponsor and stakeholders critical to drive transformation

• Managing change: Tailor and implement change management plans including communications and leadership engagement, change readiness, user adoption and resistance plans

• Reinforcing and sustaining change: Collect and analyze feedback, diagnose risks and gaps, ensure user adoption, implement corrective actions and celebrate change success

The Manager works in close partnership GSF Transcend ASPAC delivery lead and squad, GS CM& C lead and team, APAC Change Agents, MT TranSCend Business Adoption and SigniFi CCT teams, BUF partners, and other peer groups as required to help lead and drive CM& C plans for GS finance.

The position will report into the GSF Global Change & Communications Lead TranSCend.