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The Johnson & Johnson MedTech Companies have been committed to improving surgical outcomes for over a century. With substantial expertise in surgical technologies, orthopedic, and interventional solutions, we aim to enhance medical care for people worldwide. Together, we are shaping the future of health through differentiated products and services

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Contract Management is responsible for developing contract strategy and executing agreements for customers within JJMT Commercial Excellence. Contracting encompasses the development and delivery of Contracting Strategies (including various contracting options), Offer Development (serving as a single point of contact and rapid response hub for contract development), Customer Analytics (preparing customer-ready analytics and materials to support updates and negotiations), Contract Management (executing contracts, price loading, and tracking compliance), and CPC governance (establishing rules and processes for approving deal exceptions). The Contracting group collaborates closely with the Field Selling Organization to create optimal offerings (including products, pricing, solutions, and terms and conditions) for customers, while supporting JJMT' s business objectives and strategies.

The Contract Intake Analyst serves as a generalist with comprehensive knowledge across various contract areas to determine the appropriate path for each request. This role requires strong decision-making skills, the ability to manage multiple topics simultaneously, and a deep understanding of contract processes and tools. The Contract Intake Analyst works in close coordination with the Field Selling Organization and the US Contracts Team.

Do you strive to join a collaborative team that is dynamic and ever-changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.

Key Responsibilities:

• Managing the queue for all the emails coming into the BWI mailbox.
• Evaluate incoming contract-related requests and determine the appropriate routing within the organization.
• Apply sound judgment to assess whether requests meet established criteria, require further clarification, or need escalation.
• Maintain a clear understanding of workflow processes to ensure requests are directed to the correct teams while adhering to established guidelines.
• Assess tools based on policies and best practices to ensure compliance with internal and external requirements.
• Serve as a point of contact for stakeholders, providing clear guidance on next steps and ensuring efficient handoffs between teams.
• Maintain records of contract intake requests for trend monitoring and reporting.
• Ensure personal and company compliance with all federal, state, local, and other company regulations, policies, and procedures for Health Care Compliance.
• Responsible for document retention, standard operating procedures (SOPs), and work instructions (WIs).

Qualifications

• A minimum of a bachelor’s degree is required; a concentration in Business, Finance, Sales, or Marketing is preferred.
• A minimum of two (2) years of overall business experience is required.
• A minimum of one (1) year of experience in Contracting, Quoting, Pricing, or related experience within a regulated industry is preferred.
• Strong communication, organizational, and time management skills are essential for this position.
• Ability to self-manage in a complex, time-sensitive environment is required.
• A drive to understand business products, offering strategies, and business objectives is required.
• A strong sense of ownership and drive to meet or exceed expectations is necessary.
• Ability to work effectively in a cross-functional environment and build support across a complex set of stakeholders is required.
• Ability to form strong, trust-based relationships with the Field Sales Organization, Franchises, Deal Managers, and Contract Strategy is required.
• Comfort working with multiple lines of business is essential.
• Experience with quoting systems, specifically in Salesforce and support tools, is preferred.
• Advanced skills in MS Excel, including pivot tables, VLOOKUPs, and standard functions, are preferred.
• Proficiency in MS Word, including track changes and document comparison, is preferred.

NOTE: US working hours/Nightshift (9PM-6AM, Philippine Time) are preferred and required.

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.